Open Trip Confirmation and T&C Acceptance

IWT LLP requires all customers on our tours to register their particulars and accept our terms and conditions.

All fields in sections marked with * are mandatory.

*Open Trip Information

Open Trip

*Participant's Particulars

Full Name

Date of Birth (DD/MM/YYYY)

Sex

FemaleMale

Mobile Number

Passport Number

Passport Expiry Date (DD/MM/YYYY)

Nationality

Dietary Preference e.g. Vegetarian

Room Type

Twin SharingSingle Supplement

Emergency Contact Name

Emergency Contact Number

Fitness Level & Hiking Experience - Only required for participants to hiking trips

Fitness Level e.g. how often do you exercise

Hiking Experience e.g. which mountains have you hiked

Parent/Guardian Information - Only required for participants below 18 years of age

Name of Parent/Guardian

Contact Number of Parent/Guardian

*Terms and Conditions

---------------------------------------------------------------------------------------------------- RESPONSIBILITY AND LIABILITY ---------------------------------------------------------------------------------------------------- IWT LLP, acts only as an agent for The Client in acquiring transportation, accommodations, sightseeing, trekking and other services for The Client’s benefit, and on the express condition that IWT LLP shall not be liable nor responsible for any loss (including without limitation, direct, indirect, special, incidental or consequential loss, economic loss), damage, mishap, bodily injury, death, delay, defect, omission or any irregularity that may be caused to The Client, third parties or properties. IWT LLP is to be released from all liabilities deriving from acts of terrorism, hijacking, civil unrest, natural calamities, labour strikes, thefts or any other factors beyond IWT LLP’s control. Any losses and expenses are to be borne by The Client. In the event that IWT LLP is found liable by a court of competent jurisdiction on any basis in relation to The Client’s booking done via IWT LLP, IWT LLP’s maximum liability to the client is limited to the cost of the booking in question. IWT LLP reserves the right to alter or modify itineraries in any way for the interest of The Client or due to any other uncontrollable circumstances such as weather or other local conditions. ---------------------------------------------------------------------------------------------------- MEDICAL CONDITIONS ---------------------------------------------------------------------------------------------------- The Client should consult his/her physician regarding his/her fitness for travel, and adventure travel in particular. IWT LLP encourages The Client to seek his/her physician’s advice regarding necessary or advisable vaccinations, medical precautions, and any other medical concerns regarding the entirety of his/her travel with IWT LLP. IWT LLP does not provide medical advice. It is The Client’s responsibility to assess the risks and requirements of each trip/activity in light of his/her own limitations, physical and mental fitness/ condition, as well as his/her own medical requirements or issues. It is also The Client’s responsibility to inform IWT of any pre-existing medical conditions, pregnancy or recent operation/ injury that may make it more likely for him/ her to be involved in an accident which could result in bodily harm or death. The Client with the above conditions will be obligated to obtain medical clearance for his/her trip/activity participation by a competent medical examiner before booking his/her tour. ---------------------------------------------------------------------------------------------------- TRAVEL INSURANCE ---------------------------------------------------------------------------------------------------- IWT LLP strongly recommends The Client to obtain insurance such that in the event of any possible risk, it will provide sufficient cover for the client and if applicable, any dependents that he/she is traveling with. It is The Client’s responsibility to ensure that the insurance coverage includes, but is not limited to, medical and health cover for an injury or sudden illness, 24 hour emergency service and assistance (including repatriation if you are too ill to continue with the tour), cancellation and curtailment, lost and stolen possessions cover, personal liability cover as well as cover for all the activities The Client will be participating in. The Client must fully understand that some insurance policies will exclude certain adventure activities and will have to borne any risk that may arise as a result. All claims must be directed towards The Client’s insurers. The Client should consult his/her insurance consultant for a suitable travel insurance policy. ---------------------------------------------------------------------------------------------------- WARRANTIES AND REPRESENTATIONS ---------------------------------------------------------------------------------------------------- By registration for the trip, The Client hereby warrant, represent and undertake that:- - he/she is 18 years of age and above and has the legal capacity to enter into legally binding contracts with IWT LLP; - all information submitted by he/she is accurate; - he/she is authorized to make the registration for himself/herself, or the participant below 18 years of age if he/she is the parent / guardian of the participant - he/she accept the terms and conditions herein. If The Client is also the trip leader of the group, by booking for the trip, he/she hereby additionally warrant, represent and undertake that:- - he/she is authorized to make the booking for the partipicants; - he/she will inform all participants the confirmation details and all other appropriate information; and - he/she is responsible for making all payments due to IWT LLP. ---------------------------------------------------------------------------------------------------- INDEMNIFICATION ---------------------------------------------------------------------------------------------------- The Client agrees to indemnify IWT LLP, its partners and employees for all losses, costs, damages, embarrassment, claims and expenses, including legal fees and costs (on an indemnity basis) in relation to:- - any action or claim by The Client; - any breach by The Client of any provision of any terms and conditions in relation to the products/services The Client booked or contravention of any law or rights of third parties or this website; - any claims by any of our local partners for loss or damage resulting from The Client’s actions or omissions. ---------------------------------------------------------------------------------------------------- WEB SITE & TRAVEL ITINERARIES COPYRIGHT ---------------------------------------------------------------------------------------------------- The copyright on all original/custom artwork, descriptive text, photographic images, maps, navigation elements, presentation methods, travel itineraries and design elements included in any of IWT LLP’s websites or Interactive/ Social Media platforms belong to IWT LLP. None of these can be reproduced without the express consent of IWT LLP. ---------------------------------------------------------------------------------------------------- RESERVATION DEPOSIT, CONFIRMATION & PAYMENT TERMS ---------------------------------------------------------------------------------------------------- A 50% deposit is required for the booking confirmation and the balance must be paid one (01) month prior to tour commencement. In case of a short-term reservation made within one (01) month prior to tour commencement, the reservation is deemed to be a late booking and 100% full payment is required for immediate confirmation of the booking and admission to the tour. Should the payment not be received by the due date, IWT LLP reserves the right to cancel all reservations without prior notice. All bookings are subject to availability at the time of booking. Full payment is required for purchase of air tickets, travel insurance and booking of hotels. Payment is to be made via ATM, internet funds transfer, cheque or telegraphic transfer to our Singapore bank account. - Name of Beneficiary: IWT LLP - Name of Beneficiary Bank: DBS Bank - Account Type: DBS Current Account - Account Number: 018-903228-1 - Address of Beneficiary Bank: 12 Marina Boulevard, DBS Asia Centre, Marina Bay Financial Centre Tower 3, Singapore 018982 - Country: Singapore - SWIFT Address/ Code: DBSSSGSG - Bank Code: 7171 For USD payment, please refer to following additional details: - Pay to: Bank of New York Mellon, New York (SWIFT address: IRVTUS3N) - FED ABA: 021000018 - For account of: DBS Bank Ltd, Singapore (SWIFT address: DBSSSGSG) Payment can also be made via PayNow to our Unique Entity Number (UEN): T13LL1697A / Company Name: IWT LLP. Payments using services such as Stripe and Paypal are possible but subjected to additional prevailing merchant fees imposed by the payment gateway which are 3.4% + SGD 0.50 and 3.9% + SGD 0.50 for Stripe and Paypal respectively. ---------------------------------------------------------------------------------------------------- AMENDMENT POLICY ---------------------------------------------------------------------------------------------------- Amendment to bookings after payment has been made will be charged at a minimum of SGD 20 per service amendment in addition to any other charges as levied by the airlines, insurers, hotels, local tour operators or service providers concerned. A transfer to another package less than 30 days prior to departure does not constitute an amendment but entails the cancellation of the original booking and is subject to the appropriate cancellation fees stated in the clause of “Cancellation Policy”. ---------------------------------------------------------------------------------------------------- CANCELLATION POLICY ---------------------------------------------------------------------------------------------------- All bookings cancelled inside 30 days prior to travel are non-refundable. For bookings that are cancelled 30 or more days prior to the departure date, the deposit amount is non-refundable. You will be charged any cancellation fees that are levied by the hotels, airlines, insurers, local tour operators and service providers, and any transfer fees imposed by the banks. Cancellation of flights, hotels or services provided by other suppliers will be subjected to their terms and conditions. Cancellations must be in writing and should be addressed to IWT LLP. Last updated : 30.08.2019

*Data Protection Notice

This Data Protection Notice (“Notice”) sets out the basis which IWT LLP (“IWT”, “iwannatravel.com.sg”, “iwannatravel” “we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes. ---------------------------------------------------------------------------------------------------- PERSONAL DATA ---------------------------------------------------------------------------------------------------- 1. As used in this Notice: “customer” means an individual who (a) has contacted us through any means to find out more about any services we provide, or (b) may, or has, entered into a contract with us for the supply of any services by us; and “personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access. 2. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name, passport details such passport number, passport photocopy, passport expiry date, contact information such as your address, email address, phone number, nationality, gender, date of birth, employment information, dietary requirements and health issues (if any), payment account information (credit/debit card details, including card type, card number, security number and expiry date, bank account number) and other details relevant to your travel arrangements. 3. Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits). ---------------------------------------------------------------------------------------------------- COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA ---------------------------------------------------------------------------------------------------- 4. We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law). 5. We may collect and use your personal data for any or all of the following purposes: (a) performing obligations in the course of or in connection with our provision of the services requested by you; (b) verifying your identity; (c) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you; (d) managing your relationship with us; (e) processing payment or credit transactions; (f) sending your marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions; (g) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority; (h) any other purposes for which you have provided the information; (i) transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and (j) any other incidental business purposes related to or in connection with the above. 6. We may disclose your personal data: (a) where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods or services requested by you; or (b) to third party service providers, agents and other organisations we have engaged to perform any of the functions listed in clause 5 above for us. 7. The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you). ---------------------------------------------------------------------------------------------------- WITHDRAWING YOUR CONSENT ---------------------------------------------------------------------------------------------------- 8. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below. 9. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it. 10. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 8 above. 11. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws. ---------------------------------------------------------------------------------------------------- ACCESS TO AND CORRECTION OF PERSONAL DATA ---------------------------------------------------------------------------------------------------- 12. If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to us at the contact details provided below. 13. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request. 14. We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA). ---------------------------------------------------------------------------------------------------- PROTECTION OF PERSONAL DATA ---------------------------------------------------------------------------------------------------- 15. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis. 16. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures. ---------------------------------------------------------------------------------------------------- ACCURACY OF PERSONAL DATA ---------------------------------------------------------------------------------------------------- 17. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data. ---------------------------------------------------------------------------------------------------- RETENTION OF PERSONAL DATA ---------------------------------------------------------------------------------------------------- 18. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. 19. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes. ---------------------------------------------------------------------------------------------------- TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE ---------------------------------------------------------------------------------------------------- 20. In providing our services to you, we may need to disclose your personal data on an as-needed basis to certain overseas recipients but not limited to tour guides, tour agencies, accommodations providers, transport providers, permit offices. This is to facilitate your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. ---------------------------------------------------------------------------------------------------- DATA PROTECTION CONTACT ---------------------------------------------------------------------------------------------------- 21. You may contact us if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner: Mailing Address: IWT LLP, 7 Temasek Boulevard, #12-07 Suntec Tower One, S(038987) Email Address: cs@iwannatravel.com.sg ---------------------------------------------------------------------------------------------------- EFFECT OF NOTICE AND CHANGES TO NOTICE ---------------------------------------------------------------------------------------------------- 22. This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us. 23. We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes. Last updated : 30.08.2019

Acknowledgement by Client

I, as The Client listed above, declare and confirm that I have read, understand this agreement, and I accept and agree to all its terms and conditions. I enter into this agreement voluntarily, with full knowledge of its effect.

Check here if you accept these terms.