Organising a trip with us is easy. It consists of the 3 main stages below which we have listed out the details. We hope this will help customers have a better understanding of what to expect so there wouldn’t be any surprises. 🙂

(A) Trip Initialisation

1. Submit request at our contact form (or email us / message us via Facebook)
   • Provide details of your trip
2. Wait for a response from us
   • We try our best to response within 1 business day
3. Confirm trip itinerary & price
   • We will discuss and firm up the itinerary and price with you

(B) Trip Confirmation

1. Receive official invoice and itinerary from us
2. Register personal particulars and accept terms and conditions
3. Acknowledge travel insurance purchase (required for trips costing more than SGD 500 for each participant)
4. Make 50% deposit payment to us
   • For trips commencing within a month, full payment is required. Otherwise, balance payment is due one month before departure date.
5. Receipt of payment from us
   • We will proceed to work on the necessary arrangements

(C) Trip Commencement

1. Receive important information before your trip
   • E.g. driver and guide contacts, hotel voucher
2. Trip Commencement
   • We will monitor and stay contactable throughout your trip
3. Post trip Review
   • We will get in touch to get your feedback for the trip
   • We encourage customers to share trip photos with us which we will post on our Facebook