QUESTIONS PERTAINING TO PERMIT 

1. Do I need a Chinese tourist VISA to enter China and Tibet?
Singaporeans do not require a visa for China (including Tibet) for up to 15 days. For nationalities of other countries, please refer to the link here: https://www.visaforchina.org/SGP_EN/generalinformation/visaknowledge/258911.shtml

2. What travel documents do I need to visit Tibet?
To visit Tibet, you need to have a valid passport, a Chinese tourist VISA and a Tibet Travel Permit. You can apply for the Chinese tourist VISA by yourself via the Chinese VISA Application Center in your home country (http://www.visaforchina.com.sg/). As for the Tibet Travel Permit, only a travel agency can arrange this for you as part of an organized tour. Certain areas of Tibet (for example Gyanste, Shigatse, Everest Basecamp etc.) also require an additional permit called Aliens’ Travel Permit which can be easily applied by the guide at the Public Security Bureau when you arrive in Lhasa. When you book the tour with us, we will obtain the Tibet Travel Permit for you. You just need to email us the scanned copies of your passports and Chinese tourist VISA and we will take care of the rest for you.

3. What exactly is the Tibet Travel Permit?
In addition to a Chinese tourist VISA, all foreigners travelling to any part of Tibet must also have a Tibet Travel Permit (TTP). The TTP is issued by the Tibet Tourism Bureau (a Chinese government agency) in Lhasa. The first page lists your itinerary, travel destination and travel dates within Tibet while the second page lists the travellers’ particulars (name, gender, date of birth, nationality, passport number, profession). TTP is only valid for the duration of your stay in Tibet. You will be asked to show the TTP during your flight or train check-in. During your travel, you might also be asked to present the TTP at the various security checkpoints within Tibet.

4. How do I collect the TTP before taking the flight or train?
If you are taking a flight from China into Tibet, you should have the original TTP in order to board the flight. Our local representative in China will send the original TTP via EMS (Express Mail Service) registered mail to your hotel in China. The delivery time takes about 24-72 hours. You can collect the mail from the hotel reception when you check-in. If you do not have a long layover in China, we will arrange a dispatcher to deliver the TTP to you at the airport (there will be an extra charge of SGD 35 for this service). If you are taking the train into Tibet, you just need to have a copy (not original) of the TTP. We will email you a copy of the TTP which you need to print out and bring along to check-in at the train station.

5. Are there any restrictions on group size and nationality?
As of 2016, there is no restriction on number of travellers in a group and nationality. You can travel alone in Tibet with the company of a local tour guide and driver (for travel outside Lhasa) as long as you have all the valid travel documents (passport, VISA and TTB). However it will be very pricey to travel alone in Tibet. For cost saving, you might want to get some friends to form a private group or join an existing open group tour.

6. Is it possible to travel free and easy in Tibet?
No one is allowed to travel free and easy in Tibet. Everyone has to be accompanied by a local tour guide in a private or open group tour. Other than a tour guide, you will also need to have a private vehicle and a driver (not the same person as the guide) if you are visiting areas outside Lhasa.

7. What is the difference between private group tour and open group tour?
For private group tour, you will form your own group with your friends or family with no other strangers. There is no minimum or maximum size limit for private group tour. However the package price per is generally lower for bigger group size. You will have the flexibility to decide on the details of the itinerary like places of interest to visit, tour commencement date and duration etc. For open group tour, you will be part of an existing group with guaranteed departure date. Your fellow travel companions could be from any countries in the world. All open group tours have fixed itineraries and departure dates which usually cannot be changed. All our open group tours have a maximum group size of only 12 pax. There is no minimum group size, the tour will still proceed at the stated price even if only 1-2 people sign up for the open group tour.

8. What is the latest time we have to confirm our trip?
During the peak travelling season from June to October, you should try to confirm the trip with us no later than 2 months before your trip commencement date. Outside the peak travelling season when travel resources are not so tight, it should be fine to confirm the trip at least 1 month before commencement date.

QUESTIONS PERTAINING TO TRANSPORT

1. What are the main gateway cities to Tibet?
Chengdu is the main gateway city to fly into Lhasa. You can also fly into Lhasa from other cities like Chongqing, Xian and Shanghai. However flying from Chengdu (approx. 2 hrs) will be the most convenient as there are more than a dozen flights per day connecting Chengdu and Lhasa (more than 30 flights a day). A number of airlines like SilkAir, Air China and Sichuan Airlines fly direct (approx. 4.5 hrs) from Singapore to Chengdu.

If you have more time and do not mind long distance train ride, you can consider taking a train into Lhasa. The 1956 km Qinghai-Tibet Railway link, which passes through some of the best sceneries in Qinghai and Tibet, begins in Xining and ends in Lhasa. Other than Xining, you can also board the train in other cities (which also connect to the Qinghai-Tibet Railway) like Chengdu, Chongqing, Guangzhou, Shanghai and Beijing. However, in terms of ease of securing tickets, travelling time and scenery, Xining is widely considered to be the best place to start your train journey to Lhasa (approx. 22 hrs).

2. How do I collect the air ticket or train ticket if I book the tour with you?
For air travel, we will email the e-ticket to you, which together with the TTP, are the only documents you need to exchange for the boarding pass at the airport. For train travel, we will arrange for the train tickets to be delivered to your hotel in China. If you do not have a long layover in China, we will arrange a dispatcher to deliver the train ticket to you at the train station.

3. Is it difficult to secure the train ticket to Tibet?
Train tickets to Tibet are in very high demand and is extremely difficult to acquire them yourselves without going through a travel agency. First there are limited trains to Tibet and each train has only two soft-sleeper coaches and eight hard-sleeper coaches which translates to a total of 64 soft-sleeper berths and 480 hard-sleeper berths. A few hundreds sleepers is really negligible considering that thousands of visitors enter Tibet each day. Secondly, most of the available slots, especially soft sleepers, are reserved for officials from government and its related organizations. Thirdly, the tickets are always and quickly snatched up by numerous travel agencies and ticket-dealing agents the moment they are released for sales. Due to this market’s dynamics, train ticket to Tibet invariably comes with a high surcharge usually at least RMB 300 more than its face value. The average prices of one way train tickets (before surcharge) from Xining to Lhasa are around RMB 450-500 and RMB 750-800 for hard-sleeper and soft-sleeper respectively. Train tickets are released for sales 30 days ahead of departure date. To have a chance of getting train ticket, we strongly encourage you to confirm the trip with us at least 1.5 months in advance.

4. What if we do not manage to secure the train tickets?
If you do not manage to get the train tickets, you will have to travel by air. There are more than 30 flights a day between Chengdu and Lhasa so getting a seat on the plant should not be much of a problem (provided you confirm the trip in advance). Nevertheless, we will try our very best to secure the train tickets for you if you would like to travel by train.

5. How much is the airfare from Chengdu to Lhasa?
The average airfare for a one way flight from Chengdu to Lhasa is about RMB 1600-1700. For cost savings, most of our customers would select Lhasa as their destination for their international flight into China and thus make one multi-city or transit flight booking only.

6. What are the coach classes available on the train?
There are three coach classes on the train; soft seat, hard sleeper and soft sleeper. Soft seat is just a normal seating coach where passengers sit next to one another. Most of the local Tibetans and Chinese (except for the more affluent ones) travel in this class. The soft seat coach is usually crowded with passengers and their luggages, so travelling in this class will not be so comfortable. In hard sleeper, there are 6 sleeping berths to a cabin: an upper, middle and lower berths on each side of the cabin. In soft sleeper, there are 4 sleeping berths to a cabin; an upper and lower berths on each side of the cabin. The cushion used in soft sleeper is softer than that used in the hard sleeper, but the hard sleepers are reasonably well padded and comfortable enough for a good sleep. Soft sleeper is about 50% more expensive than hard sleeper, therefore if you can consider hard sleeper if you are tight on budget.

7. Are there meals provided on the train?
Meals are not included in the package but there is a restaurant in the train where you can purchase your meals. The restaurant usually serves egg, bread and milk for breakfasts and an assortment of Chinese and Tibetan dishes with rice or noodles for lunch and dinner.

8. Is boiled water available on the train?
Boiled water is available for free on the train.

9. Are there shower facilities in the train?
Shower is not available in the train so you have to wait till you arrive in Lhasa.

10. What time should i arrive at the train station?
You should arrive at the train station at least 2 hrs before the train departure time for the check-in process.

11. Are foreigners allowed to take public transport in Tibet? 
It is perfectly fine for foreigners to take public transport like buses and taxi within Lhasa (with the exception of train station and airport transfers). Public transport is relatively cheap and readily available within Lhasa. However, outside of Lhasa, all foreigners must travel together with their with their driver and tour guide in private vehicle.

12. How is pickup from the train station or airport at Lhasa arranged?
For private tours, we will arrange a vehicle for pickup. For open tours customers arriving by air, due to different arrival and departure times, we arrange 2 shuttle bus pick ups and drop offs a day. Pick ups on first day of the tour are (1) 12:30pm departure from airport and (2) 16:00pm departure from airport. Drop offs on the last day of the tour are (1) 7:30am departure from hotel and (2) 11:00am departure from hotel. For other timings or if customers miss the shuttle due to flight delay, private transfer will cost USD 60.  The distance from airport to hotel is around 70km and it takes about 1 hr 15 minutes for the drive. Train station pickup is free.

13. Which vehicles will be used during the trip in Tibet?
For 1-3 pax groups, it will usually be a Toyota Prado Land Cruiser.  For 4-5 pax groups, it will usually be a Hyundai or Buick minivan.  For 6-9 pax groups, it will be a minibus. For 11 and above pax groups, it will be a bus. There will be space for luggages in all the vehicles. Comfort level is generally similar in all the vehicle types.

QUESTIONS PERTAINING TO ACCOMMODATIONS AND MONEY

1. What are the accommodations in Tibet like?
There is a wide range of accommodations in Lhasa, ranging from luxury 5-star international hotels like Saint Regis, Shangri-La and Sheraton to locally owned and managed standard 3-star hotels. Choice of accommodation outside of Lhasa is limited and will be simpler, but it is still relatively easy to find private room accommodations with attached toilets and hot showers. At the Everest Base Camp area, the only accommodations available are the EBC tent guesthouse and the Rongbuk Monastery Guesthouse; both of which are without attached toilets and hot showers.

2. What are the food options in Tibet?
Lhasa has a good selection of restaurants ranging from Italian, American to Indian. There are also some fast food restaurants in Lhasa. Outside Lhasa, most of the restaurants and eateries serve only Chinese or Tibetan dishes. Traditional Tibetan food is pretty basic and consists mainly of barley, meat and dairy products. The most common dishes are Tsampa (roasted barley), Balep (Tibetan bread), momos (steamed dumplings filled with meat or vegetables), and Thukpa (noodle soup). Meat dishes are likely to be yak, goat, or mutton, often dried or cooked in a spicy stew with potatoes. Yak yoghurt, butter, and cheese are also frequently eaten.

3. What is the approximate cost of a meal in Tibet?
A simple Tibetan or Chinese meal costs about RMB 15-20 per pax while dining at a restaurant serving international cuisine will cost about RMB 50-75 per pax.

4. What is the currency of Tibet?
As in the rest of China, the Chinese Yuan (RMB) is the legal currency in Tibet.

5. Are there any Automated Teller Machine (ATM) in Tibet?
International access ATMs dispensing RMB can be found in Lhasa and Shigatse but not in other smaller cities or towns. However, we would not recommend you to rely on ATM for your cash withdrawal as ATM breakdown is not uncommon in Tibet and the exchange rate may not be good.

6. Is credit card acceptable in Tibet?
Major Credit cards like Visa, MasterCard and JCB are accepted in most upscale shops and restaurants in Lhasa and Shigatse but not in other smaller cities or towns.

7. Is it customary to tip while traveling in Tibet?
Tipping is not an established practice in China. You will not be expected to tip service staff who provide only one time short service like taxi driver, waiter, hotel porter etc. However as a token of appreciation, we do encourage you to tip service staffs like guide and driver who provide round the clock services especially for good services. A good ball park figure would be about RMB 50-80 per day for a guide and RMB 30-60 per day for a driver for the whole group.

GENERAL QUESTIONS

1. When is the best time to visit Tibet?

Tibet can be visited any time of the year, though depending on your interests, certain times may be better than others. Most people visit Tibet during the summer and autumn months from June to early October as the weather is more soothing. This is also the peak period where prices are higher and availability of train tickets can be a challenge. The rainy season is from July to August but this is also the time when the mountains are lush and filled with blooms of wildflowers. The plus side is: it usually only rains at night rather than in the day. The winter months from November to February are the coldest with night temperatures hitting sub-zero. However, the skies are exceptionally clear, giving spectacular views of the Himalayas. There are also lesser tourists thus the travelling cost is lower.

2. When should I avoid visiting Tibet?
Due to concerns of political protest, the Chinese government closes Tibet to foreign visitors every year from mid February to end March. Tibet will be also be crowded with Chinese tourists during the Golden Week holidays which fall on 1st week of May and 1st week of October.

3. What is High Altitude Sickness?
High altitude sickness or acute mountain sickness is an illness that can affect mountain climbers, hikers or travellers at high altitudes, usually above 2400m. It is caused by reduced air pressure and lower oxygen levels at high altitudes. Any travellers who flies or buses into Lhasa, where elevation is around 3600m, is likely to experience some symptoms of high altitude sickness. Symptoms from mild to moderate altitude sickness may include dizziness, fatigue, headache, loss of appetite, nausea. Altitude sickness can further progress to high altitude pulmonary edema (HAPE) or high altitude cerebral edema (HACE), which is potentially fatal.

4. How do I prevent high altitude sickness?
The best way to prevent altitude sickness is to ascend gradually so that your body can become acclimatized to the changing altitude. If you fly into Lhasa, take it easy for the first 2 days in order to get acclimatized to the high altitude in Tibet. For more info on high altitude sickness; its symptoms, prevention and treatment, refer to the link here: http://www.traveldoctor.co.uk/altitude.htm

5. Is travel insurance provided in the package?
Travel insurance is not included in the package. We strongly recommend you to procure your own travel insurance before embarking on the Tibet trip. You may also procure travel insurance through us: https://iwannatravel.com.sg/travel-insurance.

6. What do I need to pack for the Tibet trip?
Warm clothing will be needed even in summer as the night temperature can get pretty cold. Sunglasses and sunscreen will be needed to block off the harsh sun rays at the high altitude. As a lot of walking will be expected, you will need a good pair of comfortable covered shoes. High altitude sickness medication is also recommended especially for people who have not travelled to high altitude places before. A detailed packing list will be provided to you upon trip confirmation.

* Currently, we are not organising any North Korean tours to avoid any potential violation of UNSC sanctions.

1. When is the best time to visit North Korea?
North Korea can now be visited all year round. For moderate weather, August to November and March to June would be the recommended months.  Most visitors, however, try to coincide their visits with national holidays or celebrations.

2. Do I need a VISA to visit North Korea?
A VISA is required to visit North Korea except if you are traveling on a Malaysian passport or a member of the Singaporean Business Association. As these rules change from time to time, check with us before the trip. We can help travellers organise the VISA. All we need is a filled up application form and a clear coloured soft copy of your passport. You need not submit your physical passport to us.

3. Is visiting North Korea safe?
Despite what has been portrayed in the media, North Korea is probably one of the safest countries to visit with one of the lowest crime rates. Even during times of international political tensions, tourism remains unaffected. Tourists are warmly welcomed and well taken care of. As long as you listened to the guides, you should be fine. Of course, every visitor has to feel comfortable before signing up for the trip. Take the chance to get to know the country and you will be surprised!

4. What is the time difference between North Korea and Singapore?
North Korea’s on UTC +8:30, 30 minutes faster compared to Singapore. This means when it is 11am in Singapore, it is 1130am in North Korea. China has the same timezone as Singapore.

5. What vaccination is required for North Korea?
As far as we are aware, no vaccination is necessary. But it is always a good idea to seek advice from your doctor.

6. What currency should I bring to North Korea?
You should bring EUR and RMB as prices are usually set in both currencies. We suggest bringing a mixture of both and use one which is more favourable for the purchase. Credit cards and ATM cash withdrawal will not be available.

7. How much money should I bring to North Korea?
You will not be expected to spend much money. For the average traveller, EUR 300 or RMB equivalent will be enough for expenses such as tips, drinks and souvenirs.

8. What is the tipping culture in North Korea?
Yes, tipping is expected for your North Korean guides and driver. We recommend giving a gift when you first arrive at your hotel during the sit-down with your guides. Suitable gifts will be cigarettes and liquor for male guides and chocolates and perfume for female guides. A suitable place to buy these gifts will be from Beijing airport. This gesture helps to pave the way for your trip and your guides will more likely try their best to accommodate to the group’s request. At the end of the trip, a cash tip of around EUR 7 per day to the shared by the guides and driver will be much appreciated. As with any service industry, these tips will greatly help to supplement their income.  Tips to service staff at the hotels and restaurants are generally not necessary. Of course, if you are feeling generous, it doesn’t hurt to give a small tip.

9. What plugs and voltages do North Korea uses?
Please see http://www.power-plugs-sockets.com/north-korea/. Most hotels will be able to provide adaptors for you. However, it is definitely more convenient to bring your own international travel adaptor.

10. Can I bring my mobile phone, tablet and laptop into North Korea?
Tourists are now allowed to bring all these into North Korea. But do note that tourists will not be able to buy a local sim card. Limited international calls and internet access can be had at certain hotels. For internet access, many sites are restricted and connection is not the most reliable.

11. Is there any dress code in North Korea?
Jeans used to be frowned upon in North Korea. But these days, you can basically dress in any way as long as it is not disrespectful. However, if you are visiting Kumsusan Palace of the Sun (Mausoleum), please dress in smart casual. Pants with shirt or blouse with covered shoes will be appropriate.

12. Which nationalities are not allowed into North Korea?
South Koreans traveling on a Korea (ROK, South Korea) passport are restricted from visiting DPRK. American and malaysian passport holders are no longer allowed to visit DPRK. Japanese passport holders are allowed into North Korea but as there is a monopoly agreement between KITC and Chugai Travel, Japanese has to travel via Chugai Travel based in Japan.

13. How advance should I book a trip to North Korea
We need at least 2 months notice to apply for visa and submit the necessary documentations.

14. Where does the tour starts and ends?
The tour starts and end at Beijing. Beijing is the most convenient place because of the frequent flights to Pyongyang and overnight train option. Customers would have to arrange their flight and visa arrangements (double entry) to Beijing.  Be sure to arrive a day before the trip for pre-trip briefing and in case of travel delays.

15. Can you provide the itinerary for Dandong extension?
For customers who want to add on the Dandong extension, you will need to take the train out of Pyongyang.

The itinerary is:

Day 1 – Extension Only (Coming back from North Korea, Pyongyang)

• 5:30pm arrive at Dandong railway station and meet local Chinese guide at the train station exit.
• Guide will take you to Dandong Railway Hotel to check in (also known as Dandong Dantie Hotel).
• Drinks and dinner at a local Dandong restaurant on Moon Island – a pleasure island that overlooks the cost of Sinuiju (the DPRK city across the Yalu River to Dandong).

Overnight at Dandong Railway or Dantie Hotel.

Day 2 – Day trip begins

Morning

• Meet your Chinese local guide in the lobby of Dandong Railway Hotel at 8:00am.
• Visit the most eastern part of the Great Wall at Tiger Mountain – This is famous for the ‘one meter hop’ as it is the narrowest point between China and the DPRK.
• On the drive back from the Great Wall, we stop opposite the DPRK’s new Special Economic Zone Island that is being done in partnership with China. Your guide will give you a detailed explanation and give you a chance to take some pictures.

Afternoon

• Lunch at an authentic Pyongyang restaurant – All the staff at the restaurant are DPRKorean and they provide good ol’ Korean hospitality with songs and dancing but it’s something quite different to what you saw in the DPRK.
• Check out the Museum of War to Resist America and Aid Korea – The museum is great for learning about the Korean War from the Chinese side! The museum has English captions everywhere.
• Jump aboard a boat and travel down the Yalu River, the river that separates China and the DPRK. This will give you fantastic photo opportunities to take of North Korea and the destroyed original Friendship Bridge that was built by the Japanese and then destroyed by the Americans during the Korean War.
• After disembarking the boat, now is your chance to walk along the destroyed Friendship Bridge and see the Chinese propaganda.
• Stroll around the river front before heading back to the Dandong Railway Station to board the the overnight sleeper train from Dandong at 6:30pm to arrive in Beijing at 8:30am the following day.