QUESTIONS PERTAINING TO PERMIT 

1. Do I need a Chinese tourist VISA to enter China and Tibet?
Singaporeans do not require a visa for China (including Tibet) for up to 15 days. For nationalities of other countries, please refer to the link here: https://www.visaforchina.org/SGP_EN/generalinformation/visaknowledge/258911.shtml

2. What travel documents do I need to visit Tibet?
To visit Tibet, you need to have a valid passport, a Chinese tourist VISA and a Tibet Travel Permit. You can apply for the Chinese tourist VISA by yourself via the Chinese VISA Application Center in your home country (http://www.visaforchina.com.sg/). As for the Tibet Travel Permit, only a travel agency can arrange this for you as part of an organized tour. Certain areas of Tibet (for example Gyanste, Shigatse, Everest Basecamp etc.) also require an additional permit called Aliens’ Travel Permit which can be easily applied by the guide at the Public Security Bureau when you arrive in Lhasa. When you book the tour with us, we will obtain the Tibet Travel Permit for you. You just need to email us the scanned copies of your passports and Chinese tourist VISA and we will take care of the rest for you.

3. What exactly is the Tibet Travel Permit?
In addition to a Chinese tourist VISA, all foreigners travelling to any part of Tibet must also have a Tibet Travel Permit (TTP). The TTP is issued by the Tibet Tourism Bureau (a Chinese government agency) in Lhasa. The first page lists your itinerary, travel destination and travel dates within Tibet while the second page lists the travellers’ particulars (name, gender, date of birth, nationality, passport number, profession). TTP is only valid for the duration of your stay in Tibet. You will be asked to show the TTP during your flight or train check-in. During your travel, you might also be asked to present the TTP at the various security checkpoints within Tibet.

4. How do I collect the TTP before taking the flight or train?
If you are taking a flight from China into Tibet, you should have the original TTP in order to board the flight. Our local representative in China will send the original TTP via EMS (Express Mail Service) registered mail to your hotel in China. The delivery time takes about 24-72 hours. You can collect the mail from the hotel reception when you check-in. If you do not have a long layover in China, we will arrange a dispatcher to deliver the TTP to you at the airport (there will be an extra charge of SGD 35 for this service). If you are taking the train into Tibet, you just need to have a copy (not original) of the TTP. We will email you a copy of the TTP which you need to print out and bring along to check-in at the train station.

5. Are there any restrictions on group size and nationality?
As of 2016, there is no restriction on number of travellers in a group and nationality. You can travel alone in Tibet with the company of a local tour guide and driver (for travel outside Lhasa) as long as you have all the valid travel documents (passport, VISA and TTB). However it will be very pricey to travel alone in Tibet. For cost saving, you might want to get some friends to form a private group or join an existing open group tour.

6. Is it possible to travel free and easy in Tibet?
No one is allowed to travel free and easy in Tibet. Everyone has to be accompanied by a local tour guide in a private or open group tour. Other than a tour guide, you will also need to have a private vehicle and a driver (not the same person as the guide) if you are visiting areas outside Lhasa.

7. What is the difference between private group tour and open group tour?
For private group tour, you will form your own group with your friends or family with no other strangers. There is no minimum or maximum size limit for private group tour. However the package price per is generally lower for bigger group size. You will have the flexibility to decide on the details of the itinerary like places of interest to visit, tour commencement date and duration etc. For open group tour, you will be part of an existing group with guaranteed departure date. Your fellow travel companions could be from any countries in the world. All open group tours have fixed itineraries and departure dates which usually cannot be changed. All our open group tours have a maximum group size of only 12 pax. There is no minimum group size, the tour will still proceed at the stated price even if only 1-2 people sign up for the open group tour.

8. What is the latest time we have to confirm our trip?
During the peak travelling season from June to October, you should try to confirm the trip with us no later than 2 months before your trip commencement date. Outside the peak travelling season when travel resources are not so tight, it should be fine to confirm the trip at least 1 month before commencement date.

QUESTIONS PERTAINING TO TRANSPORT

1. What are the main gateway cities to Tibet?
Chengdu is the main gateway city to fly into Lhasa. You can also fly into Lhasa from other cities like Chongqing, Xian and Shanghai. However flying from Chengdu (approx. 2 hrs) will be the most convenient as there are more than a dozen flights per day connecting Chengdu and Lhasa (more than 30 flights a day). A number of airlines like SilkAir, Air China and Sichuan Airlines fly direct (approx. 4.5 hrs) from Singapore to Chengdu.

If you have more time and do not mind long distance train ride, you can consider taking a train into Lhasa. The 1956 km Qinghai-Tibet Railway link, which passes through some of the best sceneries in Qinghai and Tibet, begins in Xining and ends in Lhasa. Other than Xining, you can also board the train in other cities (which also connect to the Qinghai-Tibet Railway) like Chengdu, Chongqing, Guangzhou, Shanghai and Beijing. However, in terms of ease of securing tickets, travelling time and scenery, Xining is widely considered to be the best place to start your train journey to Lhasa (approx. 22 hrs).

2. How do I collect the air ticket or train ticket if I book the tour with you?
For air travel, we will email the e-ticket to you, which together with the TTP, are the only documents you need to exchange for the boarding pass at the airport. For train travel, we will arrange for the train tickets to be delivered to your hotel in China. If you do not have a long layover in China, we will arrange a dispatcher to deliver the train ticket to you at the train station.

3. Is it difficult to secure the train ticket to Tibet?
Train tickets to Tibet are in very high demand and is extremely difficult to acquire them yourselves without going through a travel agency. First there are limited trains to Tibet and each train has only two soft-sleeper coaches and eight hard-sleeper coaches which translates to a total of 64 soft-sleeper berths and 480 hard-sleeper berths. A few hundreds sleepers is really negligible considering that thousands of visitors enter Tibet each day. Secondly, most of the available slots, especially soft sleepers, are reserved for officials from government and its related organizations. Thirdly, the tickets are always and quickly snatched up by numerous travel agencies and ticket-dealing agents the moment they are released for sales. Due to this market’s dynamics, train ticket to Tibet invariably comes with a high surcharge usually at least RMB 300 more than its face value. The average prices of one way train tickets (before surcharge) from Xining to Lhasa are around RMB 450-500 and RMB 750-800 for hard-sleeper and soft-sleeper respectively. Train tickets are released for sales 30 days ahead of departure date. To have a chance of getting train ticket, we strongly encourage you to confirm the trip with us at least 1.5 months in advance.

4. What if we do not manage to secure the train tickets?
If you do not manage to get the train tickets, you will have to travel by air. There are more than 30 flights a day between Chengdu and Lhasa so getting a seat on the plant should not be much of a problem (provided you confirm the trip in advance). Nevertheless, we will try our very best to secure the train tickets for you if you would like to travel by train.

5. How much is the airfare from Chengdu to Lhasa?
The average airfare for a one way flight from Chengdu to Lhasa is about RMB 1600-1700. For cost savings, most of our customers would select Lhasa as their destination for their international flight into China and thus make one multi-city or transit flight booking only.

6. What are the coach classes available on the train?
There are three coach classes on the train; soft seat, hard sleeper and soft sleeper. Soft seat is just a normal seating coach where passengers sit next to one another. Most of the local Tibetans and Chinese (except for the more affluent ones) travel in this class. The soft seat coach is usually crowded with passengers and their luggages, so travelling in this class will not be so comfortable. In hard sleeper, there are 6 sleeping berths to a cabin: an upper, middle and lower berths on each side of the cabin. In soft sleeper, there are 4 sleeping berths to a cabin; an upper and lower berths on each side of the cabin. The cushion used in soft sleeper is softer than that used in the hard sleeper, but the hard sleepers are reasonably well padded and comfortable enough for a good sleep. Soft sleeper is about 50% more expensive than hard sleeper, therefore if you can consider hard sleeper if you are tight on budget.

7. Are there meals provided on the train?
Meals are not included in the package but there is a restaurant in the train where you can purchase your meals. The restaurant usually serves egg, bread and milk for breakfasts and an assortment of Chinese and Tibetan dishes with rice or noodles for lunch and dinner.

8. Is boiled water available on the train?
Boiled water is available for free on the train.

9. Are there shower facilities in the train?
Shower is not available in the train so you have to wait till you arrive in Lhasa.

10. What time should i arrive at the train station?
You should arrive at the train station at least 2 hrs before the train departure time for the check-in process.

11. Are foreigners allowed to take public transport in Tibet? 
It is perfectly fine for foreigners to take public transport like buses and taxi within Lhasa (with the exception of train station and airport transfers). Public transport is relatively cheap and readily available within Lhasa. However, outside of Lhasa, all foreigners must travel together with their with their driver and tour guide in private vehicle.

12. How is pickup from the train station or airport at Lhasa arranged?
For private tours, we will arrange a vehicle for pickup. For open tours customers arriving by air, due to different arrival and departure times, we arrange 2 shuttle bus pick ups and drop offs a day. Pick ups on first day of the tour are (1) 12:30pm departure from airport and (2) 16:00pm departure from airport. Drop offs on the last day of the tour are (1) 7:30am departure from hotel and (2) 11:00am departure from hotel. For other timings or if customers miss the shuttle due to flight delay, private transfer will cost USD 60.  The distance from airport to hotel is around 70km and it takes about 1 hr 15 minutes for the drive. Train station pickup is free.

13. Which vehicles will be used during the trip in Tibet?
For 1-3 pax groups, it will usually be a Toyota Prado Land Cruiser.  For 4-5 pax groups, it will usually be a Hyundai or Buick minivan.  For 6-9 pax groups, it will be a minibus. For 11 and above pax groups, it will be a bus. There will be space for luggages in all the vehicles. Comfort level is generally similar in all the vehicle types.

QUESTIONS PERTAINING TO ACCOMMODATIONS AND MONEY

1. What are the accommodations in Tibet like?
There is a wide range of accommodations in Lhasa, ranging from luxury 5-star international hotels like Saint Regis, Shangri-La and Sheraton to locally owned and managed standard 3-star hotels. Choice of accommodation outside of Lhasa is limited and will be simpler, but it is still relatively easy to find private room accommodations with attached toilets and hot showers. At the Everest Base Camp area, the only accommodations available are the EBC tent guesthouse and the Rongbuk Monastery Guesthouse; both of which are without attached toilets and hot showers.

2. What are the food options in Tibet?
Lhasa has a good selection of restaurants ranging from Italian, American to Indian. There are also some fast food restaurants in Lhasa. Outside Lhasa, most of the restaurants and eateries serve only Chinese or Tibetan dishes. Traditional Tibetan food is pretty basic and consists mainly of barley, meat and dairy products. The most common dishes are Tsampa (roasted barley), Balep (Tibetan bread), momos (steamed dumplings filled with meat or vegetables), and Thukpa (noodle soup). Meat dishes are likely to be yak, goat, or mutton, often dried or cooked in a spicy stew with potatoes. Yak yoghurt, butter, and cheese are also frequently eaten.

3. What is the approximate cost of a meal in Tibet?
A simple Tibetan or Chinese meal costs about RMB 15-20 per pax while dining at a restaurant serving international cuisine will cost about RMB 50-75 per pax.

4. What is the currency of Tibet?
As in the rest of China, the Chinese Yuan (RMB) is the legal currency in Tibet.

5. Are there any Automated Teller Machine (ATM) in Tibet?
International access ATMs dispensing RMB can be found in Lhasa and Shigatse but not in other smaller cities or towns. However, we would not recommend you to rely on ATM for your cash withdrawal as ATM breakdown is not uncommon in Tibet and the exchange rate may not be good.

6. Is credit card acceptable in Tibet?
Major Credit cards like Visa, MasterCard and JCB are accepted in most upscale shops and restaurants in Lhasa and Shigatse but not in other smaller cities or towns.

7. Is it customary to tip while traveling in Tibet?
Tipping is not an established practice in China. You will not be expected to tip service staff who provide only one time short service like taxi driver, waiter, hotel porter etc. However as a token of appreciation, we do encourage you to tip service staffs like guide and driver who provide round the clock services especially for good services. A good ball park figure would be about RMB 50-80 per day for a guide and RMB 30-60 per day for a driver for the whole group.

GENERAL QUESTIONS

1. When is the best time to visit Tibet?

Tibet can be visited any time of the year, though depending on your interests, certain times may be better than others. Most people visit Tibet during the summer and autumn months from June to early October as the weather is more soothing. This is also the peak period where prices are higher and availability of train tickets can be a challenge. The rainy season is from July to August but this is also the time when the mountains are lush and filled with blooms of wildflowers. The plus side is: it usually only rains at night rather than in the day. The winter months from November to February are the coldest with night temperatures hitting sub-zero. However, the skies are exceptionally clear, giving spectacular views of the Himalayas. There are also lesser tourists thus the travelling cost is lower.

2. When should I avoid visiting Tibet?
Due to concerns of political protest, the Chinese government closes Tibet to foreign visitors every year from mid February to end March. Tibet will be also be crowded with Chinese tourists during the Golden Week holidays which fall on 1st week of May and 1st week of October.

3. What is High Altitude Sickness?
High altitude sickness or acute mountain sickness is an illness that can affect mountain climbers, hikers or travellers at high altitudes, usually above 2400m. It is caused by reduced air pressure and lower oxygen levels at high altitudes. Any travellers who flies or buses into Lhasa, where elevation is around 3600m, is likely to experience some symptoms of high altitude sickness. Symptoms from mild to moderate altitude sickness may include dizziness, fatigue, headache, loss of appetite, nausea. Altitude sickness can further progress to high altitude pulmonary edema (HAPE) or high altitude cerebral edema (HACE), which is potentially fatal.

4. How do I prevent high altitude sickness?
The best way to prevent altitude sickness is to ascend gradually so that your body can become acclimatized to the changing altitude. If you fly into Lhasa, take it easy for the first 2 days in order to get acclimatized to the high altitude in Tibet. For more info on high altitude sickness; its symptoms, prevention and treatment, refer to the link here: http://www.traveldoctor.co.uk/altitude.htm

5. Is travel insurance provided in the package?
Travel insurance is not included in the package. We strongly recommend you to procure your own travel insurance before embarking on the Tibet trip. You may also procure travel insurance through us: https://iwannatravel.com.sg/travel-insurance.

6. What do I need to pack for the Tibet trip?
Warm clothing will be needed even in summer as the night temperature can get pretty cold. Sunglasses and sunscreen will be needed to block off the harsh sun rays at the high altitude. As a lot of walking will be expected, you will need a good pair of comfortable covered shoes. High altitude sickness medication is also recommended especially for people who have not travelled to high altitude places before. A detailed packing list will be provided to you upon trip confirmation.

* Currently, we are not organising any North Korean tours to avoid any potential violation of UNSC sanctions.

1. When is the best time to visit North Korea?
North Korea can now be visited all year round. For moderate weather, August to November and March to June would be the recommended months.  Most visitors, however, try to coincide their visits with national holidays or celebrations.

2. Do I need a VISA to visit North Korea?
A VISA is required to visit North Korea except if you are traveling on a Malaysian passport or a member of the Singaporean Business Association. As these rules change from time to time, check with us before the trip. We can help travellers organise the VISA. All we need is a filled up application form and a clear coloured soft copy of your passport. You need not submit your physical passport to us.

3. Is visiting North Korea safe?
Despite what has been portrayed in the media, North Korea is probably one of the safest countries to visit with one of the lowest crime rates. Even during times of international political tensions, tourism remains unaffected. Tourists are warmly welcomed and well taken care of. As long as you listened to the guides, you should be fine. Of course, every visitor has to feel comfortable before signing up for the trip. Take the chance to get to know the country and you will be surprised!

4. What is the time difference between North Korea and Singapore?
North Korea’s on UTC +8:30, 30 minutes faster compared to Singapore. This means when it is 11am in Singapore, it is 1130am in North Korea. China has the same timezone as Singapore.

5. What vaccination is required for North Korea?
As far as we are aware, no vaccination is necessary. But it is always a good idea to seek advice from your doctor.

6. What currency should I bring to North Korea?
You should bring EUR and RMB as prices are usually set in both currencies. We suggest bringing a mixture of both and use one which is more favourable for the purchase. Credit cards and ATM cash withdrawal will not be available.

7. How much money should I bring to North Korea?
You will not be expected to spend much money. For the average traveller, EUR 300 or RMB equivalent will be enough for expenses such as tips, drinks and souvenirs.

8. What is the tipping culture in North Korea?
Yes, tipping is expected for your North Korean guides and driver. We recommend giving a gift when you first arrive at your hotel during the sit-down with your guides. Suitable gifts will be cigarettes and liquor for male guides and chocolates and perfume for female guides. A suitable place to buy these gifts will be from Beijing airport. This gesture helps to pave the way for your trip and your guides will more likely try their best to accommodate to the group’s request. At the end of the trip, a cash tip of around EUR 7 per day to the shared by the guides and driver will be much appreciated. As with any service industry, these tips will greatly help to supplement their income.  Tips to service staff at the hotels and restaurants are generally not necessary. Of course, if you are feeling generous, it doesn’t hurt to give a small tip.

9. What plugs and voltages do North Korea uses?
Please see http://www.power-plugs-sockets.com/north-korea/. Most hotels will be able to provide adaptors for you. However, it is definitely more convenient to bring your own international travel adaptor.

10. Can I bring my mobile phone, tablet and laptop into North Korea?
Tourists are now allowed to bring all these into North Korea. But do note that tourists will not be able to buy a local sim card. Limited international calls and internet access can be had at certain hotels. For internet access, many sites are restricted and connection is not the most reliable.

11. Is there any dress code in North Korea?
Jeans used to be frowned upon in North Korea. But these days, you can basically dress in any way as long as it is not disrespectful. However, if you are visiting Kumsusan Palace of the Sun (Mausoleum), please dress in smart casual. Pants with shirt or blouse with covered shoes will be appropriate.

12. Which nationalities are not allowed into North Korea?
South Koreans traveling on a Korea (ROK, South Korea) passport are restricted from visiting DPRK. American and malaysian passport holders are no longer allowed to visit DPRK. Japanese passport holders are allowed into North Korea but as there is a monopoly agreement between KITC and Chugai Travel, Japanese has to travel via Chugai Travel based in Japan.

13. How advance should I book a trip to North Korea
We need at least 2 months notice to apply for visa and submit the necessary documentations.

14. Where does the tour starts and ends?
The tour starts and end at Beijing. Beijing is the most convenient place because of the frequent flights to Pyongyang and overnight train option. Customers would have to arrange their flight and visa arrangements (double entry) to Beijing.  Be sure to arrive a day before the trip for pre-trip briefing and in case of travel delays.

15. Can you provide the itinerary for Dandong extension?
For customers who want to add on the Dandong extension, you will need to take the train out of Pyongyang.

The itinerary is:

Day 1 – Extension Only (Coming back from North Korea, Pyongyang)

• 5:30pm arrive at Dandong railway station and meet local Chinese guide at the train station exit.
• Guide will take you to Dandong Railway Hotel to check in (also known as Dandong Dantie Hotel).
• Drinks and dinner at a local Dandong restaurant on Moon Island – a pleasure island that overlooks the cost of Sinuiju (the DPRK city across the Yalu River to Dandong).

Overnight at Dandong Railway or Dantie Hotel.

Day 2 – Day trip begins

Morning

• Meet your Chinese local guide in the lobby of Dandong Railway Hotel at 8:00am.
• Visit the most eastern part of the Great Wall at Tiger Mountain – This is famous for the ‘one meter hop’ as it is the narrowest point between China and the DPRK.
• On the drive back from the Great Wall, we stop opposite the DPRK’s new Special Economic Zone Island that is being done in partnership with China. Your guide will give you a detailed explanation and give you a chance to take some pictures.

Afternoon

• Lunch at an authentic Pyongyang restaurant – All the staff at the restaurant are DPRKorean and they provide good ol’ Korean hospitality with songs and dancing but it’s something quite different to what you saw in the DPRK.
• Check out the Museum of War to Resist America and Aid Korea – The museum is great for learning about the Korean War from the Chinese side! The museum has English captions everywhere.
• Jump aboard a boat and travel down the Yalu River, the river that separates China and the DPRK. This will give you fantastic photo opportunities to take of North Korea and the destroyed original Friendship Bridge that was built by the Japanese and then destroyed by the Americans during the Korean War.
• After disembarking the boat, now is your chance to walk along the destroyed Friendship Bridge and see the Chinese propaganda.
• Stroll around the river front before heading back to the Dandong Railway Station to board the the overnight sleeper train from Dandong at 6:30pm to arrive in Beijing at 8:30am the following day.

1. When is the best time of the year to visit Cambodia?
There are two distinct seasons in Cambodia; the dry season from November to May and the wet season from June to October. The dry season is further divided into two sub-seasons; the cool season from November to February and the hot season from March to May. The dry and cool season which has the best weather also coincides with the peak season to visit Cambodia. Temperature and humidity rise slightly during the dry and hot season with Phnom Penh and Siem Reap seeing peak daytime temperatures of 33°C and higher. The wet season is usually marked by a brief downpour in the afternoon which might slightly affect travel plan but there are still sufficient hours of bright sunshine for sightseeing. The wet season also known as the green season is an excellent time see the countryside at its lushest and to avoid crowd.

2. Do I need a VISA to visit Cambodia?
ASEAN citizens do not require a visa for Cambodia for up to 30 days. Nationalities of other countries can obtain tourism visa either on arrival or via eVISA online (https://www.evisa.gov.kh/) for up to 30 days.

3. What are the main languages spoken in Cambodia?
Khmer is the official language of Cambodia. English is quite widely spoken by young people especially those who work in tourism related industry while French is more widely spoken by the older generation.

4. What is the time difference between Cambodia and Singapore?
Singapore is one hour ahead of Cambodia. For example 12 noon in Singapore is 11 am in Cambodia.

5. What is the voltage in Cambodia and what adapters should I bring?
The standard voltage in Cambodia is 230V with a frequency of 50 Hz. There are three types of power supply used in Cambodia, types G, A and C with the primary power supply being type G.

6. What is the Cambodia currency?
Cambodian currency is called the riel (KHR). The exchange rate is around KHR $4,000 to USD $1. Riel is a non-convertible currency, meaning that you can only exchange for Cambodia currency (with USD only) within Cambodia – banks or moneychangers outside Cambodia will not accept or exchange it.

7. Is US dollars accepted in Cambodia?
US dollars are actually the de factor currency in Cambodia. Most businesses, especially hotels, restaurants, airlines, and souvenir shops set their prices in US dollars though change (especially small change) may be given in riel. Always carry some small riel for small purchases. 500 and 1000 riel notes are the most common and useful denominations.

8. Are there any Automated Teller Machine (ATM) in Cambodia?
International access ATMs dispensing US dollars can be found in most major tourist centres in Siem Reap, Phnom Penh and Sihanoukville. There is a surcharge of USD 2-5 per withdrawal. Currency can also be exchanged at most banks, hotels or moneychangers in town.

9. Is credit card acceptable in Cambodia?
Credit cards are accepted in most upscale shops and restaurants in Siem Reap, Phnom Penh and Sihanoukville. Visa, MasterCard and JCB are the most widely accepted credit card in Cambodia. AMEX is gaining wider acceptance while Diners Club is only accepted in a few places.

10. How do I get a Sim Card in Siem Reap?
Cambodia has a very competitive mobile markets; there are about 5 Telco for a population of 15 million. The SIM card providers are: Metfone, Smart, Cellcard, qb and Seatel. Metfone has the best 3G coverage outside of major towns in the provinces. Both Smart and Cellcard have good 3G coverage in major towns and tourist attractions though their connection might be patchy in  remote areas. By law to purchase a SIM card you need to bring along your passport with valid VISA (if applicable) to the telco office or booth for registration. However, this is not adhered by most retailers  who continue to sell SIM cards without the required IDs. You can buy prepaid 3G SIM card and/or top-up value easily from any telco booths, telco offices, phone shops or supermarkets in airport or town. Prices are generally low; you can easily get 1GB for 1 week duration for a couple of dollars.

11. Are there any good shopping in Siem Reap?
Siem Reap is not just about Angkor Wat and museums, it is also an up-and-coming shoppers’ paradise. Siem Reap is an excellent place to shop for quality and inexpensive Cambodian souvenirs, handicrafts, textiles and contemporary art. Besides the traditional shopping venues, new fashion and apparel malls and boutiques are also sprouting up every now and then. There are also dozens of night markets in Sieam Reap where you can stroll, shop and eat all night long.

12. What are the food options in Cambodia?
Bordered by Laos, Thailand, and Vietnam on three sides, Cambodia cuisine is very much influenced by its neighbours including China. There are noodle soups like Vietnamese phở and sandwiches like bánh mì. There are many dishes which are similar to Thai food but with less chili, sugar and coconut milk being used for flavoring. Indian inspired curries and Chinese style stir fry dishes are also commonly found in Cambodia cuisine. The main stable of Cambodians is rice while fresh water fish from the Mekong and the Tonle Sap make up a large part of the Cambodian diet. The pungent fermented fish paste Prahok used in almost every dishes is considered the sole of Cambodia cuisine. If Prahok is too much of an acquired taste for you, there are hundreds of restaurants serving all types of international food (French, Italian, Japanese etc) in Siem Reap and Phnom Pehn. Halal and vegetarian food can also be found easily in the cities.

13. Can I drink the water when traveling in Cambodia?
We strongly advise you not to drink water directly from the tap as it might not be safely treated. You should always drink boiled water or bottled water from reputable international or local brands like Dasani (Coca Cola), Evien, Kulara Water etc.

14. Is it customary to tip while traveling in Cambodia?
Cambodia is one of the poorest countries in Asia; the medium wage is less than USD$200 per month. Many workers in the tourism and restaurant industry rely strongly on tips to supplement their meager income. Therefore we encourage tipping especially for good services.

15. What are the opening times of the Angkor Archaeological Park?
The park opens everyday from 7.30am till 5.30pm. However some temples and sites within the park have different opening times; Angkor Wat Temple opens at from 5.00am till 5.30pm while Bakheng Hill opens at from 5.00am till 7.00pm.

16. Are there any specific dress code for visiting the Angkor Archaeological Park ?
Angkor Wat is considered a holy religious site by many Cambodians. Visitors should dress politely and modestly as they would to visit any religious place. Visitors are required to wear pants or skirts below the knees and a T-shirt that covers the shoulders. Spaghetti straps, mini-skirts and shorts are prohibited. Visitors can and are frequently turned away by the park authority when wearing revealing clothing.

17. What type of footwear should I wear for visiting the Angkor Archaeological Park?
You will be doing a lot of walking as the Angkor Archaeological Park covers a very large area. Some of the trails connecting the various temples are not paved and are rocky with tree roots. You should wear sturdy covered shoes (running shoes are fine) for visiting the Park.

18. Is there a map for me to visualize the scale of the Angkor Archaeological Park 
Refer to the two links below which provide good maps to visualize the scale of Angkor Wat.
http://www.visit-angkor.org/project/angkor-map
https://www.google.com/streetview/#angkor-wat

19. What do I need to bring along for the trip?
A comprehensive packing list will be provided by us upon trip confirmation.

20. Are medical supplies easy to find in Siem Reap?
Medical supplies are readily available at pharmacies and supermarkets in Cambodia. U-care (http://www.ucarepharma.com/) is the biggest and most established pharmacy with many branches in Siem Reap. You will be able to find in U-care most of the medicine brands available at home.

21. Do I need vaccinations?
The vaccination and immunization required depend on the length of your stay, the activities you plan to undertake as well as your personal health conditions. Since most vaccination and immunization have to be done a few weeks in advance before departure in order to be effective, it is important for you to consult your doctor early. Kindly refer to these links for more info: http://wwwnc.cdc.gov/travel/destinations/traveler/none/cambodia

22. Is travel insurance provided in the package?
Travel insurance is not included in the package. We strongly recommend you to procure your own travel insurance before embarking on the Cambodia trip. You may also procure travel insurance through us: http://iwannatravel.com.sg/world-nomads-travel-insurance

1. Where is Endau Rompin National park?
Endau-Rompin National Park, straddling the states of Johor and Pahang is Malaysia’s second largest national park after Taman Negara. The National Park is named after the two major rivers Endau River and Rompin River which flow through the park. The park is actually divided into two areas; Endau Rompin Peta and Endau Rompin Selai. Endau Rompin Peta covers the eastern half of the park with entrance near the town of Kahang while Endau Rompin Selai covers the western half of the park with entrance near the town of Bekok. As of now, we only organize trip to Endau Rompin Peta.

2. How do get to Endau Rompin National Park?
The nearest town from Endau Rompin Peta is Kahang which is about 2.5 hours’ drive from Singapore. From Kahang, you have to travel for 1.5 hours via 4-wheel drive on unpaved road to Kampung Peta jetty located at the edge of the National Park. A further 45 min boat ride down the river will bring you to the first campsite at Kuala Jasin. Thereafter you have to trek for 1.5 hours to the second campsite at Kuala Marong where you will be camping for your stay in Endau Rompin.

3. What is so special about Endau Rompin National Park?
Endau Rompin is considered to be one of the last remaining lowland dipterocarp forest in Malaysia. The park is rich in flora and fauna like tigers, elephants, sun bears, and is believed to be the last refuge in Malaysia for the highly endangered and elusive Sumatran rhinoceros. Endau Rompin is unique from a geological and ecological standpoint. Its landscape was shaped by volcanic eruptions more than 240 million years ago. Ancient volcanic rocks like ignimbrites can still be clearly seen on the ground surface at some of the waterfalls. Its mountains are flattish topped sandstone plateau massifs and isolated from the main mountain range of Peninsular Malaysia, as a result of which bears a number of endemic species like the Gollum’s toad.

4. When is the best time to visit Endau Rompin National Park?
The best time to visit the National Park is during the non-rainy season from late Feb to early Nov. The park is also opened to visitors during the rainy season from Nov to Feb. To avoid sleeping in waterlogged tents during the rainy season, you can choose to stay overnight in the Orang Asli homestay which we can help to arrange. However due to the limited homestay availability in the village, booking has to be made at least one month in advance.

5. Who are the Orang Asli?
Orang Asli meaning ‘original people’ are the aboriginal inhabitants of the Peninsular Malaysia. They are believed to have migrated to Malaysia from other parts of Asia about 6000 to 8000 years back. Their total population is about 14,457,300 representing a mere 0.8% of Malaysia population. There are officially 18 Orang Asli tribes, categorized under three main groups according to their different languages and customs. The Orang Asli who lived in Endau Rompin belongs to the sub-tribe of Orang Asli called Jakun. Unlike the Malay Muslim, the Jakun are most animism in their religious belief.

6. Will there be chances to interact with the Orang Asli?
Orang Asli are exclusively engaged as guides for treks within Endau Rompin National Park. The Orang Asli guides are generally very friendly and like to interact with their guests to share with them their intimate knowledge of Endau Rompin and its environs – the place where they called their home. If time permits, the guide can also bring you to the Orang Asli village in Kampung Peta for a short visit.

7. What are the chances of wildlife sighting?
The chances of seeing small mammals like wild boars, gibbons and birds like hornbills and eagles is quite high. However, it is not likely that you will stumble upon bigger size mammals like elephants, tigers, sun bears as they are usually nocturnal animals and shy of people. However, you will definitely be able to see telltale signs of their presence during the trek; elephant dung, camera traps for tigers and sun bear claw marks on tree trunks are a common sight.

8. What is the difficulty level of the trek?
On Day 01, you will trek for 1.5 hours on relatively flat ground from the trailhead to Kuala Marong campsite where you will set up tent for the night. On Day 02, you will trek for 5-6 hours to Buaya Sangkut Waterfall and back to the campsite. The trail is undulating with some relatively steep sections but scrambling is not required. For Day 03, you will visit Upeh Gulling and Tasik Air Biru which are about 30 min return trek and 20 min return trek from the campsite respectively. Thereafter you will trek for 1.5 hours back to the trailhead. On all days, you will need to wade through some streams and knee level deep rivers. The rivers are usually slow flowing and there are ropes set up across the river to assist your crossing. Overall this trip is not very challenging and is suitable for beginner hikers. However, please take note that your guide might take another route if the usual routes are not accessible. So always bring more water than you think you need.

9. Do I need a trekking stick for the hike?
A hiking stick is useful for providing extra stability and traction when going uphill and reducing strain on joints when going downhill. It is a good to have but not absolutely necessary for this trip.

10. What clothes should l wear for the trek?
Dri-fit long sleeve T-shirt and pants will be useful to prevent insect bites and scratches, but it is still a personal preference as many hikers like to trek in short sleeve T-shirts and shorts. However, please do not wear any military/camou style clothing.

11. What types of footwear are recommended for the trek?
A pair of covered shoes with good traction and ankle grip to protect your feet from sharp rocks. Sandals and sports shoes are not recommended. Do trim your toe nails before the hike as long nails might rub against your shoes especially when going downhill causing subungual hematoma which is also commonly known as “black toes”. As there are leeches at the park, anti-leech socks will be useful. You can also purchase anti-leech socks at the park.

12. What is the accommodation like during the trip?
You will be camping in tent throughout the trip. It is also possible to stay in Orang Asli homestay instead of camping. However due to the limited availability of homestay in the village, booking has to be made at least one month in advance.

13. What are the camping equipment provided in the package?
2-man tent (~2 kg) with groundsheet and portable gas stove (< 1 kg) for cooking are provided in the package. As porters are not included in the package, you have to carry them up and down the trail yourselves. These equipment will be collected from the guide before your hike.  We do highly recommend you bring along your own tents if possible. The tents are provided by the park and we cannot guarantee their quality.

14. What other camping equipment should i bring along?
You should bring along some lightweight Aluminium mess tin (for cooking dinner and/or boiling water) and cutlery (forks and spoons). Sleeping bags and mats are good to have for added comfort but they are not an absolute necessity. Night temperature at the campsite is cool but not cold. Thicker or extra clothing can be worn to sleep to keep warm in lieu of sleeping bag. The camping ground is flat and non-rocky.

15. Where can I buy sleeping bag and mess tin?
Sleeping bag and mess tin can be bought from Army Market in beach road (http://armymarket.sg/), DG online (http://www.dgsoldiertalk.com/), Decathlon (https://www.decathlon.sg) or from outdoor supplies shops in Velocity @ Novena Square (http://www.velocitynovena.com/)

16. Do I need any specialized equipment for the trek?
This is a relatively straightforward trek along well defined path. Except for a good pair of covered shoes and headlight, you do not need other specialized equipment for this trek.

17. Will a packing list be provided to the participants?
A comprehensive packing list will be provided by us upon trip confirmation.

18. Are porters available for hire at the National Park?
Porters can be hired to carry the camping equipment and/or personal belongings from Kampung Peta jetty to Kuala Marong campsite and from Kuala Marong campsite back to Kampung Peta jetty. Each porter can carry up to 15 kg. The weight carried by the porter can be shared among the group. It cost SGD 50 to hire a porter for the one way trek between Kampung Peta jetty and Kuala Marong campsite. Therefore it cost SGD 100 for a two-way trek from Kampung Peta jetty to Kuala Marong campsite and back.

19. Will meals be provided during the trip?
Meals are not provided during the trip. You would have to bring your own food from Singapore. Trail food like bread, energy bars, biscuits, apples, nuts and raisins will be good for breakfast and lunch. Food to be cooked like instant noodles, spaghetti and canned food like sardines and luncheon meat will be good for dinner.

20. Are there portable water source along the trail?
There are no portable water source along the trail except at Kuala Marong campsite where there is clean tap water for drinking. According to the National Park, the water is piped from spring water source in the mountain. However, as the water is untreated, we recommend you to boil or treat with water purification tablet before consumption.

21. Are there shower and toilet facilities at the campsite?
Cold shower is available at the campsite but you would have to bring your toiletries. We strongly recommend you to use only biodegradable shower foam and shampoo so as to reduce impact on the environment. Basic toilets are also available.

22. How many guides will be provided for the trek?
We have a maximum guide to trekker ratio of 1:8. For example, 1 guide will be provided for group size of 8 pax; 2 guides will be provided for group size of 9-16 pax etc.

23. Does the Orang Asli guide speak English?
The Orang Asli guides are able to speak and understand conversational English.

24. What is the Rubbish Deposit?
Each trekking group has to pay a refundable rubbish deposit of 100 MYR to the National Park HQ before the climb. This deposit can only be paid in cash on the day of climb. Every hiker is also required to fill in a rubbish declaration form at the National Park HQ to declare the personal items that he or she is carrying up the mountain. After the climb, the national park officer will check the items that the hikers bring down to ensure that nothing (no trash) is left in the mountain. The deposit will then be refunded in full if the items declared tally with what the trekkers have. Otherwise, the deposit will be confiscated by the National Park HQ. It is every hiker’s responsibility to take care of the mountain by not littering and carrying their rubbish down.

25. How much tips is appropriate for the guide?
Tipping is highly encouraged especially for good services. A ballpark figure would be around 80-120 MYR to each guide for the whole group.
Is there mobile reception in the National Park?
There is no mobile reception in the National Park. Take it as a good opportunity to part with your phone for a while.

26. If I do not wish to camp, are there accommodations and meal options?
Yes, full board is available at Kampung Peta where there are family chalets and meals  will be taken care of. For the chalet option, you will still have a chance to take the boat ride to visit Upeh Guling and Tasik Air Biru. Other activities include tubing, animal traps and blowpipe demonstration. However, you will not be able to visit the Buaya Sangkut Waterfall as it is a long hike and only suitable for the camping itinerary.

27. Is travel insurance provided in the package?
Travel insurance is not included in the package. We strongly recommend you to procure your own travel insurance before embarking on this trip. You may also procure travel insurance through us: http://iwannatravel.com.sg/world-nomads-travel-insurance.

1. Where is Flores?
Flores (Flowers in Portuguese) is one of the Lesser Sunda Islands, a group of islands in the eastern half of Indonesia. Its land area is about 20 times bigger than Singapore but its population is only one-third that of Singapore.  It is located to the east of Bali (about 500km as the crow flies), west of East Timor and south of Sulawesi. The peoples of Flores are almost entirely Roman Catholic Christians whereas most other Indonesians are Muslim – the result of its past colonization by Portugal.

2. What are the highlights in Flores?
Flores has long been a springboard to Komodo National Park – home of the famous Komodo dragons (largest lizard in the world) – but the island has much more to offer. The western end of Flores with its archipelago of beautiful Savannah islands – Komodo, Rinca, Padar, Kanawa, Seraya – offers some of the best diving and snorkeling spots in Indonesia. Heading east, highlights include the UNESCO Heritage Site of Wae Rebo – a remote highland village which is only accessible via a 4 hrs uphill trek, Liang Bua Cave dubbed as “Hobbit Caves” where remains of miniature humans (Homo floresiensis) were found and the traditional Ngada villages of Desa Guru Sina, Desa Langa, Desa Bela, and Desa Lina Tiwa. Further east are Riung 17 Islands Marine Nature Reserve and the tri-coloured Kelimutu Lake which changes colour at different times of the day. The volcanoes dotted island with its numerous mountains (Mount Mbeiling, Mount Inerie, Mount Ebulobo), waterfalls (Cunca Wulang, Cunca Cami) and hot springs is a trekking paradise for outdoor enthusiasts.

3. When is the best time to visit Flores?
The best time to visit Flores is during the non-rainy season from March to November. All the national parks including Komodo and Kelimutu National Parks are opened 365 days a year but be prepared for muddy roads and cloudly skies if you visit during the rainy season from December to February.

4. Why Flores?
Flores means Flower in Portuguese and it is indeed endowed with unspoiled nature and rich cultural heritage. Unlike heavily touristed Bali, the local population in Flores is not dependent on tourism for their livelihood. Coupled with its rugged and mountainous landscape that has hindered access to the island’s interior in the past, Flores has remained pretty intact pretty intact from the negative aspect of tourism. Flores is largely devoid of tourist horde and you can have large portions of it as a traveller to yourself.

5. How to get into Flores?
There are no direct flight between Singapore and Flores. The most convenient way to enter Flores is via a transit flight from Bali. Garuda Indonesia and Wings Air offer daily connection between Denpasar In Bali and Labuan Bajo in Flores. The flight time is about 1hr 20 min.

6. How is the road conditions in Flores?
Major towns and destinations in Flores are connected by paved roads which are well maintained and relatively free of potholes. However, due to the mountainous terrain, the roads are generally narrow, steep and winding with average driving speed around 30km/hr. Most other roads in Flores are unpaved with potholes. One needs a four-wheel-drive or car with good suspension to travel on these dirt roads.

7. How is the telecommunication network coverage in Flores?
Telecommunication including 3G is readily available in most part of Flores including Komodo National Park except in more remote places like Wae Rebo. Many hotels and restaurants offer free wifi services for their guests. A local pre-paid sim card with 2-4 GD data bundle typically costs less than 150K IDR. Telkomsel has the best coverage in Flores and their simcard brand is called SimPATI.

8. Is tap water drinkable in Flores?
Tap water in Flores is not fit for direct drinking. Generally you would have to buy bottled mineral or distilled water from supermarkets or convenient stores though some hotels do provide free drinking water.

9. What are the food choices in Flores?
Labuan Bajo has a quite a diverse dinning scene with wide selection of western restaurant bars and warungs (small eateries serving local food). Cheap and fresh seafood is readily available along coastal towns while in Flores interior, food is usually more locally inclined but some hotel restaurants do do serve delicious western food.

10. What are the general recommendation for vaccination and immunization?
The vaccination and immunization required depend on the length of your stay, the activities you plan to undertake as well as your personal health conditions. Since most vaccination and immunization have to be done a few weeks in advance before departure in order to be effective, it is important for you to consult your doctor early. There are some risk of Malaria and Dengue in Flores. Kindly refer to these links for more info: https://www.cdc.gov/malaria/about/index.html https://www.cdc.gov/dengue/

1. When is the best time to climb?
The recommended period to climb Xueshan is during the dry season from October to December. From late December to March, the mountain will be heavily clad in snow and crampons would be needed for the ascent. For January and February climb, we recommend 3D2N trekking itinerary. Another good time to climb is during late spring from May to early June when the mountain is blooming with beautiful wild flowers but is also the plum rain season with occasional light showers. July to September is the typhoon season which contributes to occasional landslides and slippery trails.

2. How does the permit system work?
You need to have 2 types of permits to climb Xueshan; a National Park Entry Permit (issued by the National Park) and a Police Permit (issued by the Police). The National Park Entry Permit is meant for entering Xueba National Park while the Police Permit is meant for entering any high altitude area within the National Park. Application for the National Park Entry Permit has to be submitted to the National Park before the balloting date, which happens one month before your climb date. The Police Permit can be applied on the climb date. As the accommodation at 369 cabin is tied to the National Park Entry Permit; you will be guaranteed a bunk bed space if your National Park Entry Permit application is successful.

3. What is the booking process like?
To increase your chance of getting the National Park Entry Permit, you should book the trip with us as early as possible – at least 2 months before your climb date. We will require 50% deposit to proceed with the National Park Entry Permit application. The permit application result will be known one month before your climb date. If the permit application is successful, you are required to pay the balance payment in full to confirm your climb with us. If the permit application is not successful, we will refund the full 50% deposit back to you.

4. How does the typical hiking itinerary look like?
Day01: In the afternoon, transfer from Taipei to Nan Shan Village (南山村) in Yilan  (~5 hrs. drive). Overnight in homestay at Nan Shan Village.

Day02: In the morning, check-out from homestay and proceed to Wuling Farm and the Police Station nearby for the climb registration and the Police Permit application respectively. Proceed to trailhead to start your trek towards 369 Cabin (三六九山莊). Overnight in dormitory at 369 Cabin.

Day03: Wake up early in the morning for the sunrise summit trek. After sunrise, trek back to 369 Cabin for breakfast and check-out. Descend back to the trailhead where your transport will be waiting to fetch you back to Taipei.

5. What if I do not get the permits?
In the unlikely chance that we fail to get the permits (Xueshan slots are much easier to get compared to Yushan), we can arrange alternative climbs such as Nan Hua Shan and He Huan Shan.  These mountains also work on a permit system but is less popular than Xueshan.  Generally, we will be able to organise a trek for you as long as you are open to other mountains.  However, if Xueshan is your only choice, you should not buy air tickets to Taiwan before the permits are secured.

6. What are the accommodations like?
Both accommodations in Nan Shan Village and 369 Cabin are dormitory bunk beds styles accommodation with shared toilets.

7. Are sleeping bags provided?
Sleeping bag will only be provided at 369 Cabin while winter blankets will be provided at Nan Shan Village.

8. Are there showers at the lodges?
Hot shower is available at Nan Shan Village. There is no bathing facility at 369 Cabin.

9. Are meals provided during the trek?
All meals will be served in the lodge by the lodge’s kitchen for the whole duration of the trek. Meals are usually Chinese style dishes like porridge, soup noodles, rice with vegetables and meats, etc. However, utensils are not provided and you will have to bring your own utensils (mess tin, fork and spoon).

10. Is drinking water provided during the trek?
There is no water source along the whole trail except at the lodges. Boiled water will be available for top-up at the lodges for free. Please bring along a heat resistant water bottle for the refill. You only need to bring enough drinking water for the first day; i.e the journey from Taipei to Nan Shan homestay and for the night as well.

11. What is the trail’s terrain like?
The trail is well defined and marked with distance markers showing the distance travelled. The total trekking distance from the trailhead to the summit is 10.9km. The trail leading from the trailhead (2180m) to 369 cabin (3100m) is 6.9km long. This section of the trail is moderately steep; mostly gravel path with wooden bridges along the way. The trail from 369 cabin to the summit (3886m) is 4km long. The section of the trail is relatively steep especially the last 500m where some scrambling is required.

12. How long is the trek and how many hours do we trek each days?
The hiking distance and durations are:
Day 01: Trailhead – 369 Cabin – 6.9 km (6 hrs)
Day 02: 369 Cabin – Summit – 369 Cabin – Trailhead 14.8 km (13 hrs)
(Timings are estimated and depended on the individual trekker’s physical stamina and conditions).

13. When is the summit day and how is the climb like?
The summit day is on Day 02 of the trek. You will wake up around 2am for the summit climb. It takes about 4 hrs to reach the summit (for sunrise if you can reach on time) and another 3 hours to descend back to the camp site. If you do not wish to attempt the summit climb, you may stay at the lodge to wait for the summiteers to return.

14. What is the temperature like in the mountains?
Temperatures vary with altitude and seasons. Night temperatures at 369 cabin can be below 0 degree Celsius in winter months while summit temperatures can be below -5 degree Celsius before sunrise.

15. What clothes should l wear for the trek?
A quick dry synthetic material shirt (can be either short or long sleeve) as the base layer, a good quality fleece jacket/woollen pull-over as the middle layer and a thick wind proof jacket as the outer layer. Waterproof and wind- proof trekking pants will be desirable as well as a pair of woollen gloves, beanie and scarf for additional cold protection.

16. What types of footwear are recommended for the trek?
A pair of trekking shoes (that you have worn before) with good traction. Mid or high-cut shoes are preferred over low-cut ones for better ankle grips and to prevent loose soils from getting into the shoes.

17. What is the difficulty level of the trek?
Climbing Xueshan is tough; but anyone in reasonable shape should be able to manage to climb the mountain within 2D1N. You are expected to carry your own personal daypack of 6-8 kilograms. Normal hiking throughout except for some scrambling towards the summit. No rock climbing or technical climbing skills are needed.

18. Do I need trekking sticks for the trek?
Hiking sticks will be useful for providing additional traction when going uphill and reduce strain on joints when going downhill.

19. Do I need any specialized equipment for the trek?
This is a relatively straightforward trek along well defined path except for the summit trek where some scrambling is required to gain your foothold over steep ground. Except for a set of cold wear, a good pair of trekking shoes, a headlamp, trekking sticks and crampons (for winter climb only and will be provided), you do not need other specialized equipment for this trek. Upon booking confirmation, a detailed packing list will be provide to you to help you pack for your trip.

20. What are the training required to get myself prepared for the trek?
Exercise at least twice a week; comprising of either mid-distance jogging (~5km) or stair climbing (~60 stories height) at least 6 weeks in advance should be sufficient to condition your body for the climb. A longer period of conditioning is required for those who are unaccustomed to physical exercise.

21. Where can I store my extra belongings/luggage which I do not wish to carry up the mountain?
You may store your extra belongings/luggage in the vehicle and collect them after your trek.

22. Will porters be provided for the trek?
Porters are not included in our standard itinerary for this trek as you can leave your extra belongings/luggage in the vehicle. However, we can help to arrange for a porter if you require one.

23. How much does it cost to hire porter?
Porters are available for hire but very costly at SGD 600-800 per porter for the whole trip. Each porter can carry up to 25kg, therefore the cost of the porter can be split among the group.

24. Is high altitude sickness a problem for the climb?
Xueshan’s height is high enough for altitude sickness to be of a concern. Refer to the link below for more info on high altitude sickness: its symptoms, prevention and treatment: http://www.traveldoctor.co.uk/altitude.htm

25. Is travel insurance provided in the package?
Travel insurance is not included in the package. We strongly recommend you to procure your own travel insurance before embarking on the Xueshan trip. You may also procure travel insurance through us: http://iwannatravel.com.sg/world-nomads-travel-insurance.

26. Can you pick me up or drop me off at another location instead of Taipei City?
While it is possible to arrange an alternative pick up location, there might be extra transportation cost which we have to pay the driver. Note that Taoyuan airport is located 50km west of Taipei City so there will also be extra cost for direct airport pick up.  Just let us know your requirements and we will ensure any additional cost is known up front.

27. Will there be a refund if the climb is cancelled due to weather?
For the safety of hikers, the National Park might cancel or halt the climb in the event of adverse weather (heavy downpour/snow or lightning risk). As this is considered an act of god (out of human control), no refund will be made to the clients.

28. Do you rent hiking sticks and crampons?
Yes, hiking sticks can be rented at SGD 4.8 for one piece and crampons can be rented at SGD 28 for a pair. These will be passed to you before the hike.

1. When is the best trekking season for Mount Semeru?
The best trekking season is during the dry season from late April to November. The mountain is usually closed to hikers during the rainy season from January to late April. In 2020, the mountain will be closed during Kasada (tentative date is 12 to 18 July) and Karo ceremony (around December).

2. What is the difficulty level of the trek?
Mount Semeru is considered a tough trek (more so than Mount Rinjani); trekkers are expected to trek on steep slopes and uneven terrain for a duration of 8-9 hrs daily for 3D2N. Porters will be provided throughout the climb but you are expected to carry your own personal daypack of less than 5 kilograms. No rock climbing or technical climbing skills are needed. Summit sunrise climb is entirely optional, climbers who would like to conserve their energy instead could choose to have a longer rest and wait for their teammates at the campsite.

3. How long is the trek and how many hours do we trek each days?
The whole trek takes 3D2N to complete. The trekking duration are: Day 01 ~ 8 hrs; Day 02 ~ 11 hrs; Day 03 ~ 5 hrs. (Timings are estimated and depends on the individual trekker’s physical stamina and conditions). For more details, please refer to the hiking map here.

4. When is the summit day and how is it like?
The summit day is on Day 02 of the trek. You will wake up around 12 am for the summit climb. It takes about 5-6 hrs to reach the summit (for sunrise if you can reach on time) and another 2 hours to descend back to the campsite. If you do not wish to attempt the summit climb, you may stay at the campsite to wait for the summiteers to return.

5. Is it possible to complete the trek within 2D1N?
It is doable. But it is only recommended for experienced or strong hikers. Please refer to the itinerary for the 2D1N trek here.

6. What is the temperature like in the mountains?
The temperature in the day is around 5 – 20 degree Celsius. At night, the temperature is usually below 5 degree Celsius. At times, it can drop to below zero degree Celsius especially towards the summit.

7. What clothes should l wear for the trek?
A quick dry synthetic material shirt (can be either short or long sleeve) as the base layer, a good quality fleece jacket/woollen pull-over as the middle later and a thick wind proof jacket as the outer layer. A waterproof and windproof trekking pants is desirable and a pair of woollen gloves, beanie and scarf for additional cold protection.

8. What types of footwear are recommended for the trek?
A pair of trekking shoes (that you have worn before) with good traction. Mid or high-cut shoes are preferred over low-cut ones for better ankle grips and to prevent loose soils from getting into the shoes. If you are wearing low-cut shoes, we recommend using gaiters.

9. Do I need a trekking stick for the trek?
A hiking stick is highly recommended for the summit climb as the terrain towards the summit is very steep and consists of very fine and loose volcanic soil that may cause one to slip down easily.

10. Do I need any specialized equipment for the trek?
This is a non-technical climb; except for a set of cold wear, a good pair trekking shoes, poncho, headlamp and trekking sticks you do not need other specialized equipment for this trek. Upon booking confirmation, a detailed packing list will be provide to you to help you pack for your trip.

11. What is the accommodation like on the Semeru trek?
You will be camping in a tent with sleeping bag and sleeping mat provided.

12. Is high altitude sickness a problem for the climb?
Semeru is high enough for altitude sickness to be a concern. Refer to below link for more info on high altitude sickness; its symptoms, prevention and treatment: http://www.traveldoctor.co.uk/altitude.htm

13. How much drinking water will be provided during the trek?
Each person will be allocated 3 litres of drinking water (bottled mineral water) for each day of the trek. The bulk of the water will be carried by the porters. Topping up of water into your water bottle/bag will be done at each resting point or anytime during the trek when your water supply runs low.

14. Do the guide and porters speaks English?
Our guides are conversant in English but most porters can only understand simple English.

15. Will porters will be provided for the trek?
Porters will be provided to carry communal luggage like tents, sleeping bags, food, drinks, cooking utensils etc. You may hire additional porters to carry your personal belongings at SGD 30 per day per porter. Each porter can carry up to 25kg, therefore the cost of the porters can be split among the group.

16. Where can I leave my extra luggage during the trek?
You can either hire additional porters to carry your extra luggage during the trek or leave them in the vehicle. After the trek, you can collect your luggage from the vehicle. Please do not leave any valuables in the vehicle. We would not be held responsible for any losses or theft.

17. How much tips is appropriate for the guide and porters?
Tipping is highly encouraged especially for good services as the porters are local villagers who work as porter during the hiking season to earn extra cash.  A ballpark figure would be around IDR 300K to the guide and around IDR 100K to each porter for the whole group.

18. What are the meals like during the trek?
Breakfast: Toast with jam, scramble egg, cereal, pancake etc.
Lunch: Fried rice, noodle soup, Gado-gado etc.
Dinner: Rice with vegetables and some meat, fried noodles etc.
Others: Fruits, coffee and tea etc.

19. What is the health check up about?
All trekkers intending to climb Mount Semeru are required by the Semeru National Park to obtain health clearance from a local clinic in Indonesia. The heath check-up consists of some health questionnaire, weight and height measurement and blood pressure measurement. The fee for the health check-up will be included in our package price. This will be done on day 1 at Tumpang.

20. Is it safe to climb Mount Semeru?
Mount Semeru is the highest peak in Java and has been active for decades. The volcano is constantly spewing black cloud of ash and sand – sometimes once an hour, sometimes as often as 10 minutes. There have been a number of fatalities due to falling rocks that were set-off by careless hikers during the summit push. On the scree slope, it is very important that you: Don’t stand on rocks; Don’t sit on rocks; Don’t lean on rocks. Always walk behind your mountain guide and listen to his instruction. Do hike with care and treat the mountain with respect. As Java’s highest peak, it is one of the finest hikes in Indonesia.

21. Is travel insurance provided in the package?
Travel insurance is not included in the package. We strongly recommend you to procure your own travel insurance before embarking on the Mount Semeru trip.

22. Is it possible to arrange trip extension to other places of interest around the region after the trek?
Yes, we can help to organise and arrange to other places of interest like Mount Bromo, Mount Ijen, and Malang etc. Let us know your preferences and we would be happy to provide you with your personalised itinerary.

23. What happens if Semeru is closed to trekkers after we booked the trip?
We will organise alternative hikes such as Mt Arjuno and Welirang.

1. When is the best time to visit Borobudur Park?
Borobudur in Java has its dry season from April to October and a wet season from November to March. The dry season also coincides with the peak tourist season and can be sweltering in the day. Incidence of rain is higher during the wet season but there are still some pockets of excellent weather.

2. When is the best time of the day to visit Borobudur Park?
The best time of the day to visit Borobudur is during early morning to avoid the scorching sun as well as the tourist crowds, or late afternoon to catch the beautiful sunset from the top of Borobudur.

3. What are the sights within Borobudur Park?
Other than the main highlight of Borobudur temple, there are also two interesting museums; Karmawibhangga Museum and Samudra Raksa Museum. Karmawibhangga Museum is an archaeology museum which exhibits the temple’s history, restoration work and thousands of original stones carvings and relics from the temple. Samudra Raksa Museum is a maritime museum which focuses on the ancient maritime Indian Ocean trade among Indonesia, Madagascar, and East Africa, popularly dubbed as “the cinnamon route”. From the top of Borobudur, you will enjoy a panoramic view of the Kedu Plain with the majestic Mount Merapi in the background. You can also visit the two smaller temples of Pawon and Mendut which are a few kilometres away, forming a straight line corridor with Borobudur.

4. How long does it take to visit Borobudur Park?
It takes at least 2 hours to visit the main temple and another hour to visit the Karmawibhangga Museum and Samudra Raksa Museum.

5. Are there any specific dress code for visiting Borobudur Park?
Borobudur is considered a holy religious site by many Indonesians. Visitors should dress politely and modestly as they would to visit any religious place. Shorts and mini-skirts are prohibited. Visitors are also required to wear a sarong whilst visiting Borobudur. If you do not have your own, one can be borrowed at the entrance gate.

6. What is the itinerary like for the Borobudur Sunrise Tour?
Your driver will pick you up from your hotel at 330am for the Borobudur sunrise tour. Upon reaching the Borobudur Park, you will climb up to the top level of Borobudur to wait for the sunrise. After sunrise, you can explore the temple at your own leisure for 1-2 hours before the busloads of tourists arrive. An additional cost of up to $25 per pax is required for upgrading your Borobudur tour to the Sunrise Package.

7. What are the opening hours of Borobudur Park?
Borobudur is opened to visitors daily from 6am to 5pm. Visitors who sign up for the Borobudur Sunrise Tour will be allowed to visit the temple from 430am onwards.

8. Is it recommended to hire a local guide within Borobudur Park?
We recommend you to hire a local guide within Borobudur for a guided tour of Borobudur. The local guides are licensed by the Borobudur Park Management and are well versed with the history of Borobudur. The guide would be able to explain the reliefs in some details and enhance your tour experience. The guide can be hired on the day itself at the main entrance to Park for 75,000 – 100,000 IDR per hour for the whole group. The price at Prambanan is the same.

9. Are there any special events to look out for in Borobudur Park?
The Borobudur Park hosts an open air dance performance of the Mahakarya Borobudur once a year. The Mahakarya tells the story of the conception and construction of the temple, interweaving the stories of the Saliendra dynasty and local life of the 8th Century. It is a colossal masterpiece performance involving more than 250 dancer against the backdrop of Borobudur at night. On Vesak Day or Buddha’s Birthday (aka Waisak Day in Indonesia) which falls on April or May, an elaborate and colourful multi-day Buddhist festival is held at Borobudur, culminating in a candle-lit procession from Candi Mendut to Borobudur.

10. Are there any restaurants/eateries within Borodudur Park?
There are no restaurants/eateries within Borodudur Park (except at the 4 star Manohara Hotel which resides within the Park but expect to pay more for the convenience and setting), but there are quite a number of nice eateries outside Borodudur Park. Once nice eatery is the Paksi Coffe House (Jl. Badrawati, Ngaran I, Borobudur) which serves Indonesian food and Indonesian coffee at a reasonable price.

11. Can you recommend some restaurants at Yogyakarta?
1. Milas
Cuisines: Vegetarian
Address: Jalan Prawirotaman 4 No. 127B | Parangtritis, Daerah Istimewa Yogyakarta, Yogyakarta 55153, Indonesia
Telephone: +622747423399
2. Kesuma Restaurant
Cuisines: Indonesian
Address: 827, Gang Sartono | Mantrijeron, Yogyakarta 55143, Indonesia
Telephone: +6285100245027
3. Hani’s Restaurant & Bakery
Cuisines: European
Address: Jl Prawirotaman 14 | Prawirotaman, Yogyakarta, Indonesia
Telephone: +62274374789
4. Mie Ayam Bu Tumini
Address: Jl. Imogiri Timur No.187, Giwangan, Umbulharjo, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55163 (Coordinates here)
Contact: +62 274 410 334
Opening hours: Mon-Sun 10am-5pm
5. House of Raminten (Dinner)
Address: Jl. Faridan Muridan Noto No.7, Kotabaru, Gondokusuman, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55224, Indonesia
Opening Hours: 24 hours
6. Gudeg Yu Djum (Dinner)
Address: Jln Wonosari, Jogja Km. 7 Gading, Playen, Kabupaten Gunung Kidul, Daerah Istimewa Yogyakarta 55861, Indonesia
Opening Hours: 7am – 5.30pm
7. Jejamuran (Mushroom Restaurant) (Lunch)
Address: Jalan Pramuka No.53, RT.01 / RW.20, Niron, Pandowoharjo, Kec. Sleman, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55512, Indonesia
Opening Hours: 9am – 9:10pm
8. Ingkung Kuali
Address: Kalakijo RT 02, Guwosari, Pajangan, Guwosari, Kec. Bantul, Bantul, Daerah Istimewa Yogyakarta 55751
Opening hours: Mon-Sun 9am-5pm
9. Sate Klatak Pak Bari
Address: Pasar Wonokromo, Jalan Imogiri Timur No.5, Wonokromo, Pleret, Bantul, Daerah Istimewa Yogyakarta
Contact: +62 813 2880 0165
Opening hours: Mon-Sun 6.30pm-1am
10. Entok Slenget Kang Tanir
Address:Jalan Pakem – Turi, Donokerto, Turi, Kabupaten Sleman, Daerah Istimewa Yogyakarta
Contact:+62 818 0433 8944
Opening hours: Mon-Sun 4pm- Sold out

See more recommendations at https://indonesia.tripcanvas.co/jogja/must-try-local-food/.

12. Any other advice for visiting Borodudur Park?
Remember to bring an umbrella and sunblock lotion along to shield yourself from the harsh sun rays.

1. When is the best time to climb Yushan?
It is possible to climb Yushan all year round (except during the month of February when the mountain may be closed due to heavy snow fall). However, there could be a possibility for your hiking permit to be cancelled due to typhoons during the summer time (July-September). The recommended period to climb Yushan is during the dry season from October to December. From late December to March, the mountain will be heavily clad in snow and crampons would be needed for the ascent. In fact, the mountain is closed in February. For January climb, we recommend 3D2N trekking itinerary.  Another good time to climb is during late spring from May to early June when the mountain is blooming with beautiful wild flowers.

2. How does the permit system work?
You need to have 2 types of permits to climb Yushan; a National Park Entry Permit (issued by the National Park) and a Police Permit (issued by the Police). The National Park Entry Permit is meant for entering Yushan National Park while the Police Permit is meant for entering any high altitude area within the National Park. Application for the National Park Entry Permit has to be submitted to the National Park before the balloting date, which happens one month before your climb date. The Police Permit can be applied on the climb date. As the accommodation at Paiyun lodge is tied to the National Park Entry Permit; you will be guaranteed a bunk bed space if your National Park Entry Permit application is successful.

3. What is the booking process like?
To increase your chance of getting the National Park Entry Permit, you should book the trip with us as early as possible – at least 2 months before your climb date. We will require 50% deposit to proceed with the National Park Entry Permit application. The permit application result will be known one month before your climb date. If the permit application is successful, you are required to pay the balance payment in full to confirm your climb with us. If the permit application is not successful, we will refund the full 50% deposit back to you. We understand that this arrangement may make it difficult to book your flights in advance, so we recommend going for non-balloting slots for foreigners. Please see the next point.

4. Is there another way to get guaranteed National Park Entry Permit?
The National Park does provide non-balloting slots to foreigners for weekday climbs (Sunday to Thursday).  However, slots are limited (24 foreigner slots with maximum of 4 Taiwanese guides) and application has to be made more than 4 months in advance so that we can “snatch” the slots as soon as they are released 4 months before climb date.  A suitable itinerary will be departure from Taipei City and overnight at Dongpu on Saturday, start trek on Sunday and overnight at Paiyun on Sunday, summit and return to Taipei on Monday.  If you are booking within 4 months of climb date, it is possible that such slots are available especially during non climbing season and during weekdays. We will first check and advise you if such slots are available.

5. What if I do not get the permits?
If we fail to get the permits, we can arrange alternative 2D2N climbs such as Xueshan (Snow Mountain), Qi Lai Nan Hua Shan and He Huan Shan.  These mountains also work on a permit system but are less popular than Yushan.  Generally, we will be able to organise a trek for you as long as you are open to other mountains.  However, if Yushan is your only choice, you should not buy air tickets to Taiwan before the permits are secured.

6. How does the typical hiking itinerary look like?
Day 01: In the late afternoon around 500pm, transfer from Taipei City (metro station or hotel) to Dongpu Lodge (東埔山莊) in Nantou (~5 hrs. drive). Overnight in dormitory at Dongpu Lodge.

Day 02 (or Day 01 of trek): In the morning, check-out from lodge and proceed to Tataka Visitor Centre (塔塔加遊客中心) and the Police Station nearby for the climb registration and the Police Permit application respectively. Proceed to trailhead at Tatajia Anbu to start your trek towards Paiyun Lodge (排雲山莊). Overnight in dormitory at Paiyun Lodge.

Day 03 (or Day 02 of trek): Wake up early in the morning for the sunrise summit trek. After sunrise, trek back to Paiyun Lodge for breakfast and check-out. Descend back to Dongpu Lodge where your transport will be waiting to fetch you back to Taipei.

7. What are the accommodations like?
Both Dongpu and Paiyun Lodge are dormitory bunk beds styles accommodation with shared toilets.

8. Are sleeping bags provided?
Sleeping bag will only be provided at Paiyun Lodge while winter blankets will be provided at Dongpu Lodge. You need not bring your own sleeping bags.

9. Are there showers at the lodges?
Hot water is available at Dongpu Lodge, but note that the bathing facilities are basic. (E.g.: Bucket, Kettle) There is no bathing facility at Dongpu Lodge.

10. Are meals provided during the trek?
Meals will be served in the lodges (Dongpu Lodge and Paiyun Lodge) by the lodges’ kitchens for the whole duration of the trek. Meals are usually Chinese style dishes like porridge, soup noodles, rice with vegetables and meats, etc. However, as you will still be on the trail during lunch time on day 01 of the trek, lunch will not be provided by the lodge and you need to bring along trail food. On day 01 of the trek, breakfast and dinner will be provided while on day 02 of the trek, breakfast and lunch will be provided.

11. Is drinking water provided during the trek?
There is no water source along the whole trail except at the lodges. Boiled water will be available for top-up at the lodges every morning for free. Please bring along a heat resistant water bottle for the refill. You only need to bring enough drinking water for the first day; i.e the journey from Taipei to Dongpu Lodge and for the night as well.

12. What is the trail’s terrain like?
The trail is well defined and clearly marked with distance markers every half KM showing the distance travelled and the remaining distance to Paiyun Lodge/summit. The trail leading from the trailhead at Tatajia Anbu (2600m) to Paiyun Lodge (3400m) is 8.5km long. This section of the trail is relatively gentle. The trail from Paiyun Lodge to the summit (3952m) is 2.4km long. The section of the trail is relatively steep especially the last 500m where some scrambling is required.

13. How long is the trek and how many hours do we trek each days?
The hiking distance and durations are:
Day 01: Tatajia Anbu – Paiyun Lodge – 8.5km (6 hrs)
Day 02 Paiyun Lodge – Summit – Paiyun Lodge – Tatajia Anbu 13.3km (11 hrs)
(Timings are estimated and depended on the individual trekker’s physical stamina and conditions).

14. When is the summit day and how is the climb like?
The summit day is on Day 02 of the trek. You will wake up around 2-3am for the summit climb. It takes about 3-4 hrs to reach the summit (for sunrise if you can reach on time) and another 3 hours to descend back to the camp site. If you do not wish to attempt the summit climb, you may stay at the lodge to wait for the summiteers to return.

15. What is the temperature like in the mountains?
Temperatures vary with altitude and seasons. Night temperatures at Paiyun Lodge can be below 0 degree Celsius in winter months while summit temperatures can be below -5 degree Celsius before sunrise.

16. What clothes should l wear for the trek?
A quick dry synthetic material shirt (can be either short or long sleeve) as the base layer, a good quality fleece jacket/woollen pull-over as the middle layer and a thick wind proof jacket as the outer layer. Waterproof and wind- proof trekking pants will be desirable as well as a pair of woollen gloves, beanie and scarf for additional cold protection.

17. What types of footwear are recommended for the trek?
A pair of trekking shoes (that you have worn before) with good traction. Mid or high-cut shoes are preferred over low-cut ones for better ankle grips and to prevent loose soils from getting into the shoes.

18. What is the difficulty level of the trek?
Climbing Yushan is tough; but anyone in reasonable shape should be able to manage to climb the mountain within 2D1N. You are expected to carry your own personal daypack of 6-8 kilograms. Normal hiking throughout except for some scrambling towards the summit. No rock climbing or technical climbing skills are needed.

19. Do I need trekking sticks for the trek?
Hiking sticks will be useful for providing additional traction when going uphill and reduce strain on joints when going downhill.

20. Do I need any specialized equipment for the trek?
This is a relatively straightforward trek along well defined path except for the summit trek where some scrambling is required to gain your foothold over steep ground. Except for a set of cold wear, a good pair of trekking shoes, a headlamp and trekking sticks you do not need other specialized equipment for this trek. Upon booking confirmation, a detailed packing list will be provide to you to help you pack for your trip.

21. What are the training required to get myself prepared for the trek?
Exercise at least twice a week; comprising of either mid-distance jogging (~5km) or stair climbing (~60 stories height) at least 6 weeks in advance should be sufficient to condition your body for the climb. A longer period of conditioning is required for those who are unaccustomed to physical exercise.

22. Where can I store my extra belongings/luggage which I do not wish to carry up the mountain?
You may store your extra belongings/luggage at the Dongpu Lodge or in your vehicle and collect them after your trek. We recommend that you keep your belongings secured with padlocks. Do not leave any valuables behind in the lodge. We are not liable for any loss of your belongings.

23. Will porters be provided for the trek?
Porters are not included in our standard itinerary for this trek as you can leave your extra belongings/luggage at the Dongpu Lodge. However, we can help to arrange for a porter if you require one.

24. How much does it cost to hire porter?
Porters are available for hire but rather costly at about SGD 600-800 per porter for the whole trip. Each porter can carry up to 25kg, therefore the cost of the porter can be split among the group.

25. Is high altitude sickness a problem for the climb?
Yushan’s height is high enough for altitude sickness to be of a concern. Refer to the link below for more info on high altitude sickness: its symptoms, prevention and treatment: http://www.traveldoctor.co.uk/altitude.htm

26. Is travel insurance provided in the package?
Travel insurance is not included in the package. We strongly recommend you to procure your own travel insurance before embarking on the Yushan trip. You may also procure travel insurance through us: http://iwannatravel.com.sg/world-nomads-travel-insurance.

27. Can you pick me up or drop me off at another location instead of Taipei City?
While it is possible to arrange an alternative pick up location, there might be extra transportation cost which we have to pay the driver. Note that Taoyuan airport is located 50km west of Taipei City so there will also be extra cost for direct airport pick up.  Just let us know your requirements and we will ensure any additional cost is known up front.

28. Will there be a refund if the climb is cancelled due to weather?
For the safety of hikers, the National Park might cancel or halt the climb in the event of adverse weather (heavy downpour/snow or lightning risk). As this is considered an act of god (out of human control), no refund will be made to the clients.

29. Do you rent hiking sticks and crampons?
Yes, hiking sticks can be rented at SGD 4.8 for one piece and crampons can be rented at SGD 28 for a pair. These will be passed to you before the hike.